Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman.
As an Assistant, you will be working to enhance the client experience with our selling team. You will report to a Senior Manager, and directly support our Personal Shopper in the Beauty department. The team Makes Life Extraordinary by leading with a people first mentality and ensuring exceptional customer service.
Ensure clients are warmly welcomed into Neiman Marcus at store entrances and within store departments, transitioning the client to appropriate associate based on service needs
Serve in different areas of the store based on business needs
Process efficient Point of Sale transactions as needed
Efficiently and graciously handles escalated issues by connecting customer with a member of the management team
Demonstrate follow-up on customer requests, questions and needs
Support BOPIS and Curbside pickup, Alterations (online and pickups) in partnership with Operations team and Managers on duty
Partner to support Fitting Room Experiences when needed
Look for opportunities to enhance the client experience by introducing our services such as Alterations, Personalization, Food or Beverage, package carry-out or delivery
Minimum 1 year of experience in customer-centric role(s) with proven ability to sell products and services
Familiar with and able to use retail and mobile technologies
Must be willing to work a flexible schedule based on business needs which will include nights, weekends and holidays
Financial Solutions, including Credit Union membership
NMG Associate’s Core Discount of 30% with multiple in-store opportunities for an additional 30% off across select brands
NMG Discount Marketplace featuring 1,000s of products and services with over $5,000 in saving
As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman.
Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them.
We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at ApplicantSupport@NeimanMarcus.com.
Additional Information
Overtime Status: Non-exempt
Posting Date: Nov 27, 2024
Application Deadline: Applications are accepted on an ongoing basis
Job Description Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it becasue we can. What do we mean by that, you ask? We mean that...
...part of the team that drives profitable revenue strategies for Vail Resorts. You will be... ...stakeholders. You also have hotel and property management systems experience or expertise. Your... ..., Sales, Marketing, Finance, and Operations. Primary accountability for: Property...
Nexus Employment Solutions Plus is hiring Stand Up Forklift Operators for the Munster, IN. area. Please apply to this position for consideration. Position: Stand Up Forklift Operator & Riding Electric Pallet Jack Location: Munster, IN. Pay: $20.00 hourly Shift...
...Spanish Tutor (In-Home) Cobb County, GA Locations: Marietta, Smyrna, Kennesaw, Powder Springs, Vinings, and surrounding areas in Cobb County Prep Academy Tutors is growing in Georgia, and we're looking for exceptional Spanish tutors to join our team in Cobb County...
...Title: SAP Consultant (P2P) Location(s): prefers STL but open to fully remote Travel: Should be able to travel 2 weeks per month to St. Louis as well as travel during go-live to our sites in the US (CA, NJ, GA, FL, AZ, MN) as required. Travel to sites will...