Call Center Agent - Fayetteville Job at eClerx, Fayetteville, NC

T2lCa3NaZVB1MWhNaDF6N2d3ejBoZHNWS3c9PQ==
  • eClerx
  • Fayetteville, NC

Job Description

We have 75 open positions for Call Center Agents in Fayetteville.

 

If you are willing to answer calls from customers and resolve their queries, this job could be suitable for you. 

 

Pay rate (applicable after successful training completion) is $13.25/hour as long as you complete your 40-hour weekly production schedule! (If you are unable to complete 40 hours’ schedule, you will still get paid at $12.25/hour). We always offer 40 hour schedules.

 

 

Location – eClerx, 235 N McPherson Church Rd, Fayetteville, NC 28303.

 

Most importantly, we value tenure and offer pay raises to analysts every 6 months of completed tenure at eClerx – so you never have to look for another job again!

 

We are searching for a polite, professional Call Center Agents to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Agents may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.  

 

Responsibilities

  • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
  • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
  • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
  • Adhering to all company policies and procedures.

Requirements

 

Willing to answer calls from customers and resolve their queries

Willing to work in different shifts , late nights & on weekends.

 

“Please note that eClerx is a drug-free work place and we require all selected applicants to go through a pre-employment drug screen and background check. The employment offer at eClerx is contingent to results of these tests.”

 

 

 

Job Tags

Permanent employment, Shift work, Weekend work,

Similar Jobs

Remote Customer Service Jobs

Work from Home Chat Agent - No Degree or Experience Needed - $25-$35/hr - Entry-Level Remote Job Job at Remote Customer Service Jobs

 ...and email. This is a 100% remote position with no experience or degree required and offers consistent pay of $25 to $35 per hour....  ...comfortable with basic computer skills, and eager to learn, this entry-level role gives you everything you need to succeed. About the... 

Sansar Tec LLC

Tableau Developer with Figma Job at Sansar Tec LLC

 ...We need someone who has gone through the project to convert designs (Figma) into Tableau dashboards and is aware of the challenges faced since not everything in the design can be easily converted to Tableau. If not, then they should at least have demonstrated problem solving... 

Maxion Corp

Remote Work At Home Position For Administrative Assistant Job Seekers Job at Maxion Corp

 ...Join Our Team as a Work-From-Home Data Entry Research Panelist! Are you ready to earn money from the comfort of your own home...  ...skills and backgrounds whether youve been an administrative assistant, data entry clerk, typist, customer service rep, or even a... 

Jim Smith Contracting Co., LLC

Tri Axle Dump Truck Driver Job at Jim Smith Contracting Co., LLC

 ...Drivers are responsible for the safe, proper and efficient completion of assigned duties and operation of the dump truck within company policy and DOT regulations. Travel is regional and drivers report to our Grand Rivers, KY facility each working day. Positions are seasonal... 

Goodwin University

Administrative Assistant for LPN Job at Goodwin University

Administrative Assistant for LPN Location East Hartford, CT : The mission of Goodwin University...  ...as illustrations of the various types of work that may be performed. The omission of...  ...~ Flexible work schedules / work from home opportunities (This does not constitute...