Call Center Service Representative Job at Oregon Community Credit Union, Eugene, OR

T0NCdXRKR0p0MXRNZ2xUK2hncjJodHdmSXc9PQ==
  • Oregon Community Credit Union
  • Eugene, OR

Job Description

OCCU, a member-owned credit union headquartered in Eugene, Oregon, is driven by its vision to Enrich Lives. This vision guides every action, aligning the team toward a greater sense of purpose. With each interaction, OCCU aims to make a positive impact on individuals and communities. The values of tenacity, humility, and big-heartedness are at the core of OCCU's commitment to putting members first.

The starting pay ranges from $25.17 to $28.63 per hour, with eligibility for incentive pay. Hours worked on Saturdays qualify for an additional $1 per hour. Spanish-speaking call center representatives who pass a standardized test receive an additional $2 per hour.

Individuals in this role must reside in Oregon, Washington, or Idaho. This is a remote position, with work conducted from a home office. A quiet, secure space with minimal noise and a reliable, fast hard-wired internet connection is essential for seamless remote communication and productivity.

OCCU’s call center representatives generally work 32 hours per week and must be available to work Monday through Thursday from 8:30am to 5:30pm, Friday from 9am to 6:30pm, and occasional Saturdays may be required.

Call center representatives assist members and potential members with their needs, explain services, open new accounts, respond to problems, and direct members to the appropriate employees. This position requires a broad knowledge of products, processes, and services and delivers solutions through various communication channels.

Qualifications for this role include a minimum of six months of similar or related experience in a call center environment or a financial institution role.

OCCU offers a comprehensive compensation and benefits package, including low-cost medical, dental, and vision insurance, a 401(k)-retirement plan with employer match, paid time off in addition to 12 paid holidays, tuition reimbursement for eligible education and training, and company-paid long-term disability.

OCCU is an Equal Opportunity Employer, and qualified candidates are encouraged to apply online by submitting their resume and cover letter detailing their qualifications and experience.

Job Tags

Hourly pay, Remote work, Home office, Saturday, Monday to Thursday,

Similar Jobs

Nextbase Solutions Pvt. Ltd.

React Native Developer Job at Nextbase Solutions Pvt. Ltd.

# Develop and maintain cross-platform mobile applications using React Native for Android and iOS. # Build clean, reusable, and efficient code that meets industry standards. # Integrate APIs, third-party libraries, and native modules for extended functionality.... 

Ginas Tech Jobs

IT Manager Job at Ginas Tech Jobs

 ...IT Manager, San Diego, CA We are looking for an experienced IT Manager. This is a Hybrid Onsite/Remote position with Onsite required. IT Manager Responsibilities: Physical and virtual network. Cloud and on-premises services and data storage devices. ... 

Carnegie Consulting

Junior Marketing Manager Job at Carnegie Consulting

 ...reaching larger and increasingly engaged audiences. Our firm proudly crafts events and experiences that celebrate the finest aspects of product outreach. We are looking for individuals withdedication to delivering high-quality service, and a zest for the journey. Our team... 

Whole Foods Market

Part Time Bakery Team Member (Service Counter) Job at Whole Foods Market

Provides support as a member of the Bakery team to include receiving and preparing product, maintaining the Bakery area and displays, and selling product in support of WFM standards. Performs all functions related to breaking down deliveries and stocking shelves. All Whole...

Stride 2 Hire Staffing Agency

Detroit, MI - Work from Home Roadside Assistance Dispatcher Job at Stride 2 Hire Staffing Agency

 ...Roadside Assistance Dispatch SupportCalls Call CenterExperience Preferred Job ID#...  ...customers, all from the comfort of your own home! About Parkes & Co....  ...You have the opportunity to live your work from home dream. When you own your own...