OCCU, a member-owned credit union headquartered in Eugene, Oregon, is driven by its vision to Enrich Lives. This vision guides every action, aligning the team toward a greater sense of purpose. With each interaction, OCCU aims to make a positive impact on individuals and communities. The values of tenacity, humility, and big-heartedness are at the core of OCCU's commitment to putting members first.
The starting pay ranges from $25.17 to $28.63 per hour, with eligibility for incentive pay. Hours worked on Saturdays qualify for an additional $1 per hour. Spanish-speaking call center representatives who pass a standardized test receive an additional $2 per hour.
Individuals in this role must reside in Oregon, Washington, or Idaho. This is a remote position, with work conducted from a home office. A quiet, secure space with minimal noise and a reliable, fast hard-wired internet connection is essential for seamless remote communication and productivity.
OCCU’s call center representatives generally work 32 hours per week and must be available to work Monday through Thursday from 8:30am to 5:30pm, Friday from 9am to 6:30pm, and occasional Saturdays as required. Occasionally, individuals in this role may need to visit OCCU's headquarters.
Call center representatives assist members and potential members with their needs, explain services, open new accounts, respond to problems, and direct members to the appropriate employees. This position requires a broad knowledge of products, processes, and services and delivers solutions through various communication channels.
Qualifications for this role include a minimum of six months of similar or related experience in a call center environment or a financial institution role.
OCCU offers a comprehensive compensation and benefits package, including low-cost medical, dental, and vision insurance, a 401(k)-retirement plan with employer match, paid time off in addition to 12 paid holidays, tuition reimbursement for eligible education and training, and company-paid long-term disability.
OCCU is an Equal Opportunity Employer, and qualified candidates are encouraged to apply online by submitting their resume and cover letter detailing their qualifications and experience.
DescriptionWe are seeking a dynamic and strategic Marketing Manager to lead and oversee all aspects of our marketing initiatives. This... ...field is required. While certifications (e.g., Google Ads, HubSpot Inbound Marketing) are not mandatory, they are considered a plus. 1-3...
Are you a seasoned insurance professional with decades of experience looking for a fulfilling work-from-home opportunity? Do you want to... ...experience are highly valued and respected. Great Benefits: Access health insurance and a 401(k) with a 4% match. Friendly and...
...We are hiring immediately for an appointment setter! Compensation: Uncapped commission Earn up to $140 per appointment... ...with professionalism and enthusiasm. Job Requirements No experience needed Must be willing to canvass Strong communication...
...Salaried (Exempt) Job Type: Full Time Position Type: Regular Job Function: Stores - Leadership Company Overview: At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where...
...Job Details: Senior Accountant 85,000 - 100,000 As the Senior Accountant, you will play a crucial role in improving processes and impacting the bottom line by understanding our business and working closely with the VP of SEC Reporting. Responsibilities: Perform...