Job Description

JOB SUMMARY: CPC Shift Leaders are expected to oversee all phases of the centralized processing center operations in accordance with Goodwill Central Oklahoma policies and procedures, fostering a safe and productive work environment. The Shift Leader is responsible for training, coaching, directing and validating processing operations. 

Direct Reports: CPC Processors and Material Handlers

Starting Pay: $17.10 hour 

ESSENTIAL JOB FUNCTIONS:  

• Punctual and dependable attendance.
• Review and be familiar with Goodwill of Central Oklahoma safety and security policies, programs and procedures and adhere to all safety rules, regulations and safety codes. Attend safety training and meetings and report on any unsafe work conditions, accidents or injuries immediately.
• Schedules and organizes processing operations in CPC to maximize production of materials for shipment to retail stores in accordance with established processing procedures.  
• Participate in interviews for potential employees and effectively recommend which candidates should be hired.
• Train and mentor employees in assigned departments.
• Consults with the Warehouse Manager on hiring, employee discipline, discharge, and other employment issues.
• Monitors the activity and productivity of each employee assigned to the CPC to ensure that employees follow processing procedures and meet daily production goals.  
• Maintains good housekeeping standards in all departments supervised.
• Follows, enforces, and provides training to ensure that all safety policies, rules, and regulations are followed.
• Must wear company approved Personal Protective Equipment (PPE).

ADDITIONAL RESPONSIBILITIES: 

• Perform other duties and projects as required by management.    

QUALIFICATIONS:  

• High school diploma or GED, preferred.
• Ability to thrive in a fast-paced, deadline driven work environment.   
• Equipment operation experience preferred, i.e., pallet jacks, baler, tipper, forklift, etc.  
• Ability to speak, read and write the English language.  
• Reliable transportation and communication, required.   

CORE COMPETENCIES:  

To perform the job successfully, an individual should demonstrate the following:  

• Commitment to the Mission and Live the Values.  
• Results Driven
• Functional/Technical Skills
• Dependability
• Customer Focus
• Customer Service
• Interpersonal Skills  

KNOWLEDGE, SKILLS, AND ABILITIES: 

• Ability to follow verbal and written instructions accurately.
• Demonstration of leadership skills like decision making, motivation, and responsiveness.
• Adapts to routine tasks and able to follow established procedures consistently.
• Effectively communicates, interacts, and works with others.
• Attention to detail.  
• Work well under supervision and respond positively to direction.
• Basic understanding of warehouse safety procedures.

PHYSICAL REQUIREMENTS: The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions.  

• This work is physical and requires the following activities: Standing, twisting, bending, kneeling, grasping, and reaching for long periods of time; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity.  
• Frequent walking and long extended periods of time on foot.  
• The ability to push, pull and lift 50 pounds, or more with assistance.  

WORK ENVIRONMENT: 

• Works in warehouse environment will be exposed to airborne particles such as dust, mold, dirt and pollen as well as extreme heat and cold.  
• Must be available to work during operating hours as needed for business operations. The work schedule may include days, evenings, weekends, holidays which may vary from week to week as well as occasional overtime when approved by management.  
• Moderate noise level.  
• Works 40 hours per week or more when required.  

NOTE: The above statements are intended to describe the general nature and level of work performed by an employee in this position.  These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.  

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