Community Outreach Manager - Entry Level Job at Omnia Promotions, California

T1NKdHNwdUl0RmxJaGxMK2dBbjZnZDBhS1E9PQ==
  • Omnia Promotions
  • California

Job Description

Our associates make us special. We recruit the sharpest minds. These individuals have a talent for understanding the complexities of today’s technologies. Their ability to see around corners gives us a competitive edge. There’s no such thing as the status quo. We continually encourage one another to raise the bar. Our culture supports originality and diversity. We embrace and inspire new ideas. Our executives understand how to connect with consumers and drive brand interest. We supply the energy that forms the foundation for building a sustainable customer base.

Our success is a product of our people. We continually inspire and empower them to put forth amazing efforts to help brands realize their customer acquisition goals.

We promote a government-funded program dedicated to helping select markets meet their telecommunications needs. Our mission is to pinpoint communities and people who have been underserved in our increasingly wireless world..

Responsibilities: 

  • Welcome new enrollees and provide an overview of the Federal Lifeline Program services, processes, and ensure that the consumer is qualified for the program
  • Maintain high-levels of confidentiality with sensitive client information 
  • Act as the primary point of contact responsible for handling all enrollment appointments
  • Manage customers with care, sincerity, and empathy toward their issues and escalate any that you may need additional resources to resolve 
  • Empathize and deescalate consumer concerns with sincerity, understanding, and care
  • Utilize provided tools and resources to effectively educate consumers on the benefits provided by the Federal Lifeline Program
 

Qualifications: 

  • 1-2 years of experience in Consulting, Customer Service, Benefits Enrollment, Member Services, or sales preferred
  • Degree in Communications, Psychology, Marketing, Business Management or related fields 
  • Ability to maintain a positive attitude, even in times of stress
  • Agile thinker and decision-maker
  • Impeccable professionalism and communication with clients, management, and fellow staff 
  • Excellent organizational skills with keen attention to detail and follow-through in a role that leaves limited opportunity for errors 
#LI-Onsite

Job Tags

Full time,

Similar Jobs

PwC

Tax Japanese Business Network (JBN) Intern - Summer 2026 Save for Later Remove job Job at PwC

 ...knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Apply a learning mindset and...  ...and personal growth *Client service intern positions are entry-level and job seekers are traditionally either in their 3rd year... 

Cheeky Monkeys

Event Coordinator Job at Cheeky Monkeys

 ...Cheeky Monkeys in Fairview, TX is looking for one event coordinator to join our team. We are located on 341 Town Place. Our ideal candidate is self-driven, organized, creative, and works well in teams. The Event coordinator is a supervisory role and reports to the Store... 

Akar IT services

Clinical Reviewer Job at Akar IT services

Clinical Reviewer Location Remote in Oregon : Job Title - Clinical Reviewer Job Location - Remote Duration - 3+ Months Pay...  ...of this position is to utilize clinical expertise to review medical records against appropriate criteria in conjunction with contract requirements... 

Prime Healthcare Management

Hematology/Oncology Nurse Practitioner Job at Prime Healthcare Management

 ...Job Title: Hematology/Oncology Nurse Practitioner Location: St. Francis Hospital, Evanston Organization: Prime Healthcare Illinois Medical Group Job Type: Full-time Specialty: Hematology/Oncology Overview: Prime Healthcare Illinois Medical Group... 

Launch 513

Event Assistant Job at Launch 513

 ...Areyouenergetic,driven,andlookingtokick-startacareerinevents,sales,ormarketing?We'relookingforamotivatedEventAssistanttojoinourgrowingteamandhelpsupporteventplanningandexecutionforourdynamicclientsincludingleadersintelecommunications...