Job Description

Join our Team

Customer Solutions Director - CSS

Location: Bellevue, WA, on-site

This role will join a dynamic team within Ericsson’s Customer Unit T- Mobile, focused on driving sales and business development for BOS and MS domains within Cloud Software & Services. This role will be in Bellevue, WA and will coordinate with those mostly in Market Area North America.

The immediate team will have 9 team members, but many more customer contacts and internal matrixed team members. This role is collaborative and innovative, fostering a culture of trust and continuous learning.

Joining Ericsson means working with a global leader in ICT, engaging with cutting-edge technology, and having the opportunity to influence significant business deals. The role offers the chance to be a trusted advisor to key decision-makers and to lead strategic initiatives within a supportive and forward-thinking team.

The goal of this hire is to strengthen Ericsson's position as a preferred partner in BOS and MS domains by enhancing sales and business development efforts.

Impact in 3 Months: Establish relationships with key customer decision-makers, internal colleagues, and begin influencing sales strategy.

Impact in 6 Months: Drive new funnel opportunities, craft competitive offers, and progress strategic deals toward closure.

What you will do

• Engage in pre-sales activities, ensuring Ericsson's solutions provide added value.
• Lead solution domain engagements and manage existing solutions to ensure successful delivery.
• Collaborate with account managers to drive long-term business.
• Drive the technical sales process and design comprehensive solutions.
• Build relationships with account management teams and stakeholders.
• Position new offerings based on Core Network solutions.

What you will have

• 10+ years of relevant ICT experience.
• Expertise in Digital Services, Core Networks, and Communications Services.
• Strong understanding of CSPs’ Core & Cloud environments.
• Ability to lead with a consultative sales approach.
• Familiarity with orchestration and RAN concepts preferred.
• Prior experience with large Customer Units.

Career Path: The new joiner could advance to senior leadership roles within sales or business development, leveraging opportunities for global exposure and cross-functional collaboration.

Development Opportunities: Ericsson offers continuous professional development, mentorship programs, and the chance to work with innovative technologies and global projects.

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.



What happens once you apply?


Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that´s why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.mana@ericsson.com.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

Primary country and city: United States (US) || Bellevue

Job details: Domain Sales Manager

Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.

Your Pay
The salary range for this position is listed below. The actual salary offered is dependent on various factors including, but not limited to, location, the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.

• SALARY: $178,000.00 to $240,000.00

STV: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.

SIP: Your pay also includes the opportunity for sales incentives as a part of Ericsson’s Sales Incentive Plan. Actual payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual incentive target. Certain eligibility and pro-ration rules apply.

Your Health
Ericsson offers excellent health benefits including the choice of 3 medical plan options, 2 of which are PPO plans requiring employee contributions to the cost of premiums, and a High Deductible Health Plan (HDHP) with no premiums for employees and dependents. In addition, Ericsson offers free dental coverage, employee paid vision coverage, and other company paid physical wellness programs.

Your Financial Security
We invest in both your short and long-term financial wellbeing. Ericsson’s 401(k) plan offers an automatic 3% company contribution and up to a 4% company match, leading to a maximum company contribution of 7% annually. Employees will also receive company paid basic life and accidental death and dismemberment coverage and paid company short-term and long-term disability benefits. Employees also have the option to participate in Ericsson’s Stock Purchase Plan.

Your Time
Your work-life balance is important to us. New employees are provided up to 40 days of paid time off per year, including 15 days of accrued annual vacation, 3 personal days, 11 paid holidays, 10 sick days, and 1 volunteer day. Please note paid time off is pro-rated based on the employee’s start date. Those with additional vacation time at the end of the year may sell one week of vacation, equal to a week of pay. Furthermore, Ericsson provides up to 16 weeks of maternity/medical leave, 6 weeks of paternity or adoption leave at 100% of pay, and medical leave at 100% or 66 2/3% of pay, based on length of service.

Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, adoption assistance, matching gifts, and recognition programs.

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