Customer Success Manager Job at Sales Match, Houston, TX

T3lSa3VwU0t0bDVQZ2xYNGp3bjBoTmdZS3c9PQ==
  • Sales Match
  • Houston, TX

Job Description

Job Title: Remote Customer Success Manager

Hourly Pay: $25 - $30/hour

Summary:

We are seeking a Customer Success Manager to join our team in a work from home role. In this position, you will be responsible for ensuring customers achieve their goals using our products and services, while fostering long-term relationships. If you are passionate about helping clients succeed and enjoy a proactive approach to customer management, this is the ideal role for you.

Job Responsibilities


  • Onboard new clients and ensure they understand how to maximize product value
  • Guide clients through product features, addressing their specific needs

  • Monitor customer health and proactively reach out to ensure success

  • Develop and execute strategies to improve customer retention and growth
  • Work cross-functionally with product and support teams to resolve customer issues
  • Analyze customer feedback and provide insights to improve service offerings

Qualifications


  • Strong communication and relationship-building skills

  • Experience with customer success, account management, or support roles
  • Ability to analyze data to identify trends and customer pain points

  • Comfort with CRM software and customer management tools

  • Self-motivated, able to work independently in a remote environment

  • High-speed internet and a quiet, dedicated workspace

Perks & Benefits


  • 100% work from home flexibility

  • Competitive hourly pay: $25 - $30

  • Paid training and ongoing professional development

  • Opportunities for advancement in customer success or leadership roles

  • Flexible hours with the ability to work weekends or evenings

  • Supportive team culture and open communication

Job Tags

Hourly pay, Work from home, Flexible hours, Weekend work, Afternoon shift,

Similar Jobs

Labor Finders

Part -Time Administrative Medical Assistant Job at Labor Finders

 ...every other Thursday & Friday Job Summary Labor Finders of Austell is seeking a reliable and detail-oriented Administrative Medical Assistant to support our healthcare operations remotely. This is a part-time role ideal for someone with medical office experience and... 

Jovie of Rockland County

Part-Time Babysitter - Perfect for Students Job at Jovie of Rockland County

 ...Location: Gardiner, NY Job Type: Part-Time Compensation: $17 - $18 / HR Experience Level: Entry Level About Jovie: At Jovie, we specialize in providing reliable, flexible childcare solutions for families. Whether at home or during special events, our... 

i9 Sports

Sports Management Internship - i9 Sports - Philadelphia, New Jersey, United States Job at i9 Sports

 ...i9 Sports offers youth sports leagues, camps and clinics for boys and girls ages 3-16 in todays most popular sports such as flag football, soccer, basketball, baseball, and volleyball. With our focus on fun, safety, convenience, good sportsmanship, and age-appropriate... 

Creative Chaos

Search Engine Optimization (SEO) Specialist Job at Creative Chaos

 ...Job Summary: An SEO Manager in Creative Chaos will be responsible for improving our organic search rankings and thus, providing exceptional search engine optimization services for our company. You will also be working on enhancing the health of our website via keyword... 

AUDI JLR LOTUS BMW MOTO

Jaguar Land Rover Cape Fear Service Advisor Job at AUDI JLR LOTUS BMW MOTO

SERVICE ADVISORAs a Service Advisor, youll be at the forefront of the automotive industry, promoting the most innovative parts and accessories available on the market today, and working with the latest in diagnostic technology in a state-of-the-art environment. Reporting...