Customs Brokerage Agent Job at Expeditors, Brisbane, CA

UGlabHQ1V09zMTFKaEYzOWdndjZndEFZS0E9PQ==
  • Expeditors
  • Brisbane, CA

Job Description



“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over.  We love to promote from within  - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description



Scope of Position:  

Ensure the proper and timely movement and clearance of freight, while providing exceptional customer service within the Customs Brokerage department. 

Key Responsibilities:

  • Ensure smooth and timely shipment process flow
  • Ensure accurate and timely data entry into our operational system based on defined metrics
  • Track and trace shipments
  • Provide proactive and clear communication to internal and external customers
  • Ensure accurate and timely client billing, including dispute resolution
  • Understand customer expectation to ensure all the elements of the SOP and KPI’s are met
  • Ensure compliance to company policies and external regulations
  • Complete cross training in order to support team coverage 
  • Professionally represent Expeditors to our customers, service providers, and government agencies

Expectations:

  • Continually identify areas to improve efficiency
  • Embrace and adopt technology to optimize their ability to complete their work
  • Achieve standard of 52 hours training per year, including all mandatory trainings
  • Drive and develop customer relationship in order to exceed their expectations
  • Have a sense of urgency, be willing to help by offering solutions

***MUST BE LOCAL***

Qualifications

  • Have knowledge and/or prior experience of industry specific

    qualifications

  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results 
  • Pro-active, strong organizational skills 
  • Good computer skills (Excel, Word, PowerPoint) 

Additional Information



Expeditors offers excellent benefits

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long-Term Disability Insurance
  • 401(k) Retirement Savings Plan (US only)
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Expected compensation $22.00 to $33.00 per hour. 

All your information will be kept confidential according to EEO guidelines.

Job Tags

Hourly pay, Holiday work, Full time, Local area,

Similar Jobs

Skechers

Retail Assistant Store Manager Job at Skechers

Retail Assistant Store ManagerWHY SKECHERS?We offer a casual and creative atmosphere where, for over 30 years, Skechers has been renowned for its lifestyle, performance, accessories, and apparel collections for the whole familycelebrated for style, quality, innovation... 

RadNet San Gabriel Valley

Medical Receptionist Job at RadNet San Gabriel Valley

 ...facilities if needed. Coordinate with the back-office staff for timely and effective care of patients You Are: Genuinely...  ...skills Experience providing exceptional customer service Medical terminology knowledge and recent medical/radiology office experience... 

Lockheed Martin

Finance Intern - Troy, AL Job at Lockheed Martin

**Description:** An intern at Missiles and Fire Control \(MFC\) in Orlando will have an opportunity to work closely with experienced...  ...Qualifications:**\-Pursuing a Bachelors or Masters degree in Business, Finance, Accounting, or related field\.\-Proficient in Microsoft... 

Mercy

Lymphedema Physical Therapist or Occupational Therapist Job at Mercy

 ...years of experience treating lymphedema patients. Qualifications: Education: Bachelor's degree in Physical Therapy or Occupational Therapy. Licensure: Current Physical Therapy or Occupational Therapy license in the applicable state of practice or... 

East Side Enterprise

Barista Corner Market Cafe 23 Job at East Side Enterprise

 ...years or older to apply We are looking for Seasons Corner Market Caf Crew Members to deliver exceptional customer service in a fast...  ...restaurant standards and brand marketing initiatives Follow food safety and sanitation guidelines. Maintain clean and neat...