Earn $40/Hour as a Virtual Chat Assistant - Work from Home Job at MORA Asian Fusion, Chicago, IL

UHlacXRadUl0bHRQaFZ6NWpncjBnOThk
  • MORA Asian Fusion
  • Chicago, IL

Job Description

Are you tech-savvy, a great communicator, and looking for a flexible remote role? Join our team as a Virtual Chat Assistant and help deliver exceptional customer support through real-time chat. If you excel in problem-solving and multitasking, this role is perfect for you!

Key Responsibilities
Respond to customer inquiries promptly and professionally via live chat platforms.
Provide accurate information about products, services, and policies.
Resolve customer issues, troubleshoot problems, and escalate complex inquiries as needed.
Maintain a high level of customer satisfaction by addressing concerns efficiently.
Document customer interactions and update records using CRM software.
Work collaboratively with the support team to improve processes and meet performance goals.
Qualifications and Experience
Experience:
Minimum 1-2 years of experience in customer support, chat support, or a related field.
Experience in handling multiple chat sessions simultaneously is preferred.
Familiarity with remote work and chat-based communication platforms.
Technical Skills:
Proficient in using live chat tools (e.g., Zendesk Chat, LiveChat, Intercom).
Comfortable navigating CRM systems and other support tools (e.g., Salesforce, Freshdesk).
Strong typing speed and accuracy (typing speed of at least 50 WPM preferred).
Communication Skills:
Excellent written communication with a focus on clarity and professionalism.
Strong ability to interpret and resolve customer issues in real time.
Key Competencies
Exceptional multitasking skills to manage multiple chat conversations efficiently.
Strong problem-solving and critical-thinking abilities.
Ability to remain calm and empathetic in challenging situations.
Self-motivated, organized, and able to work independently in a remote environment.
What We Offer
Competitive Pay: Earn $40 per hour.
Remote Flexibility: Work from the comfort of your home or anywhere with a reliable internet connection.
Growth Opportunities: Access to professional development and career advancement pathways.
Supportive Team: Join a collaborative environment that values innovation and employee success.
Why Work With Us?
We're passionate about delivering exceptional customer experiences, and we believe that starts with empowering our employees. This is your chance to join a dynamic team where your skills and contributions will be recognized and rewarded.

Don't miss this opportunity—apply today and become a valued part of our team!
Employment Type: Full-Time
Salary: $ 40.00 50.00 Per Hour

Job Tags

Hourly pay, Full time, Remote work, Work from home, Flexible hours,

Similar Jobs

Sodexo

Dietitian Nutritionist Job at Sodexo

Returning Users Log Back In Role Overview Sodexo is seeking a passionate and dedicated Dietitian Nutritionist to join our dynamic team at Sheppard Pratt Behavioral Health Hospital in Baltimore (Towson), MD ! This role is ideal for someone who values patient education... 

Shanghai Sosearching Company

portuguese and spanish translators wanted!! Job at Shanghai Sosearching Company

 ...spanish translators wanted!!About CompanyShanghai Sosearching Company is mainly engaged in international market and related business...  ...languages are Spanish, Russian, French, Arabic, Portuguese, Korean, Japanese, Malay, Indonesian, Thai, German, Vietnamese, Italian, etc. Our... 

TeamHealth

Psychiatric Mental Health Nurse Practitioner or Psychiatric Physician Assistant in Dayton, Ohio (197 Job at TeamHealth

Provide compassionate patient care as a full-time psychiatric nurse practitioner making a difference with TeamHealth"s behavioral...  ...practitioner experience, or have a CAQ in psychiatry as a physician assistant and should be comfortable working with geriatric patients.... 

MicroHabitat

Urban Farmer Job at MicroHabitat

 ...setups during the installation period with the MicroHabitat team. Ensure the full maintenance of MicroHabitats urban farms and engage organization members by providing project information and horticultural advice. Conduct educational activities with MicroHabitat... 

Plum Coffee Shop

Barista Job at Plum Coffee Shop

 ...Plum Coffee Shop in Cypress, TX is looking for one barista to join our 8 person strong team. Our ideal candidate is a self-starter, motivated, and engaged. Benefits ~ We offer many great benefits, including free early access to your pay through Homebase....