Executive Secretary & Administrative Assistant / Interviewing Clerk Job at NITELINES USA, INC, Saint Augustine, FL

UGlsbHU1U0x1MXRQZ1ZUL2dndnlpOXNiTGc9PQ==
  • NITELINES USA, INC
  • Saint Augustine, FL

Job Description

Executive Secretary & Administrative Assistant / Interviewing Clerk

Helps the Department of Child and Families clients who can not make it to the storefront in Jacksonville and Daytona.

Part-Time: 21.5 hrs per week.

Duties and Responsibilities:

  • Effectively assesses customers' needs.
  • Properly refers customers to community agencies.
  • Accurately escalates customers' complaints and inquiries on time.
  • Documents customers' records timely and following departmental procedures.
  • Assists customers with the completion of online or paper applications.
  • Assists customers with My ACCESS Accounts.
  • Communicates effectively with internal and external customers following departmental procedures.
  • Properly maintains customer logs.
  • Explains eligibility requirements, form completion requirements, community resources for financial assistance, and program benefits.

Required Skills:

  • Communication: talking to others to effectively convey information
  • Judgment and Decision Making: measuring potential action's relative costs and benefits.
  • Active-Listening: paying attention to what other people say and asking questions accordingly.
  • Information Gathering: Knowing how to research and identify essential information.
  • Problem Identification: determining the nature of problems.
  • Reading-Comprehension: Understanding written sentences and paragraphs from work-related documentation.
  • Service Orientation: actively looking for ways to help people
  • Writing: Communicating effectively with others in writing as indicated by the audience's needs.
  • Information Organization: finding ways to structure or classify multiple pieces of information.
  • Identification of Root Causes: noticing the potential improvement opportunities to achieve a goal.
  • English Language: knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
  • Therapy and Counseling: knowledge of information and techniques needed to rehabilitate physical and mental ailments and to provide career guidance, including alternative treatments, rehabilitation equipment, and its proper use, and methods to evaluate treatment effects.
  • Clerical: knowledge of administrative and clerical procedures and systems.
  • Computer skills: knowledge of computer software and applications.

Time Availability: M - F / 8 am - 5 pm

Location: St. Augustine, FL

Job Tags

Similar Jobs

Harvard University

Postdoctoral Research Fellow, Microbiome Analysis Core | Harvard University Job at Harvard University

School: Harvard T.H. Chan School of Public Health Department/Area: Biostatistics Position Description: The Harvard T.H. Chan School of Public Health Microbiome Analysis Core is seeking a data analyst, either MSc or PhD level, for microbiome epidemiology ...

Flourish Research

Clinical Research Coordinator Assistant (CRCA) Job at Flourish Research

 ...This is an excellent opportunity for those with clinical experience who want to enter the clinical research industry! Flourish Research is looking for motivated, talented, creative individuals who want to learn and grow in their careers while contributing to research... 

Choice in Aging

Social Worker/Care Manager Job at Choice in Aging

 ...The Social Work Care Manager (SWCM) functions as a geriatric care manager for frail low-...  ...Staff working 40 hours per week can earn 17 days of PTO per year. ~ PTO on most national...  ...with dignity in community.Program HistoryAdult Day Health Care (ADHC) is a program that... 

T. R. Smiles Dental

Dental Assistant Job at T. R. Smiles Dental

 ...About the Job Looking to hire a licensed dental assistant for a full time/ part time position in a family friendly dental office. We are a one doctor private practice working a four days/week schedule. Requirements: . NJ state license to practice Dental Assistant... 

General Dynamics Information Technology

Service Delivery Manager Job at General Dynamics Information Technology

 ...Requisition Type: Regular Your Impact Own your opportunity to manage the network that makes mission success possible. Make an...  ..., impactful, and mission critical. Join our team as a Service Delivery Manager (SDM) and make an impact in Omaha, NE. While you help...