Fraud Investigation Support Analyst Job at BankUnited, Hialeah, FL

T0NCcHNaZVBzVmxPaDFiOWpnSDJnTkFaTHc9PQ==
  • BankUnited
  • Hialeah, FL

Job Description

Must be available to work a hybrid schedule from our Corporate Offices in Miami Lakes, FL.

SUMMARY: The Investigations Support Analyst is a key role in the Fraud Investigations Unit of the Corporate Fraud Division. This position is responsible for level 1 (documentation) case management of external fraud investigations that include but are not limited to, identity theft, new account fraud, check verification, missing endorsement and fraud monitoring, to detect and prevent fraud losses to the bank and the customer. The Analyst is responsible for assisting the Fraud Investigators with case research, analysis and record keeping. May perform general account handling functions such as, close account determination, holds, restraints, etc. Routinely contacts customers and other bank associates to confirm the legitimacy of high-risk transactions prior to occurrence and takes appropriate action, to mitigate the risk to the Bank and the Customer. May assist the Fraud Investigations Team Lead and the Fraud Investigations Unit Manager with report maintenance and distribution as needed. Will serve as liaison with the business lines, financial institution partners and law enforcement. Position role and responsibilities, must be performed in adherence to the compliance of bank and department operational policies and regulations, including but not limited to Regulation E, CC, GG, V, the FCRA, FACT Act, Bank Secrecy Act, NACHA, and Visa Operating Rules.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.

  • Investigate and manage level 1 fraud investigation cases, such as Red Flags Referrals, check verification, endorsements and other, ensuring cases are handled timely and documented accurately with a concise case summary, following existing procedures.
  • Conduct research, compile, save and retrieve data for the preparation of investigative reports for assigned cases
  • Support the Fraud Investigators with case research, evidence gathering, analysis and record keeping.
  • Assist the Fraud Investigations Team Lead and the FI Unit Manager with report maintenance and provide reports as needed.
  • Ensure investigations and resolutions comply with applicable laws, department procedures, Bank policy, and industry leading practices to reduce the Bank's exposure to civil litigation.
  • Use internal and external resources to obtain forensic evidence for investigative purposes when reviewing fraud detection reports or investigating cases.
  • Remain current with arising fraud trends and activities by attending networking workshops and/or training.
  • Assist with analyzing and monitoring daily reports generated by the Bank, to detect fraudulent new account fraud (Business, Personal and Online) and take the appropriate action according to applicable procedures.
  • Serve as a branch support and provide guidance regarding unusual, suspected/confirmed fraud, or undesirable activity.
  • Perform other fraud investigation functions assigned, such as placing/removing account restrictions and memos, maintaining the Key Risk Indicator (KRI) log current and accurate, and other functions that may be assigned, by the Fraud Investigations Team Lead and the FI Unit Manager.
  • Other Job Duties * Prioritize tasks to ensure deadlines and expectations are met. * Work cases with a sense of urgency while ensuring accuracy of information. * Network and develop effective contacts to assist in case processing and decision-making.
  • Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
  • Adheres to Bank policies and procedures and completes required training.
  • Identifies and reports suspicious activity.

EDUCATION

College Degree (Criminal Justice/Cybersecurity preferred) Or 5 years or more of work experience in financial institution, with financial fraud exposure

Experience

  • 3+ years of financial fraud experience preferred
  • Strong understanding of financial transactions is required

Knowledge, Skills And Abilities

  • Working knowledge of bank products, services, bank systems and transaction types.
  • Knowledge of bank regulations, including but not limited to, Regulation CC, Regulation E, BSA, FCRA and the Bank Protection Act.
  • Strong verbal and written communication skills.
  • Detail oriented with strong research and problem solving skills.

Job Tags

Work experience placement,

Similar Jobs

Lucky Day Logistics

Amazon Delivery Driver - PART TIME Job at Lucky Day Logistics

 ...401K with company match of 3.5% ** Lucky Day Logisticsis an Amazon Delivery Service Partner (DSP) that is owned and operated by a retired...  ...Gift Give aways ! Yearly work anniversary gift incentives ! Food truckstation events for DA'S ! Come join our team today!... 

Remote Amazon Writers Needed

Freelance Writing Sites - Remote Kindle Publishing Coordinator - Entry-Level, No Degree Required Job at Remote Amazon Writers Needed

 ...Freelance Writing Sites Remote Kindle Publishing Coordinator Entry-Level, No Degree Required Position Summary: A global nonfiction publishing team is hiring remote coordinators for project-based roles inspired by the freedom and structure often sought on freelance... 

University of Pennsylvania

Assistant Professor, Tenure Track, Nephrology Job at University of Pennsylvania

Job DescriptionAssistant Professor, Tenure Track, NephrologyLocation: Philadelphia, PAOpen Date: Aug 17, 2023Deadline: Aug 17, 2025 at 11:59 PM Eastern TimeChildren's Hospital of Philadelphia and the Division of Nephrology in the Department of Pediatrics... 

FranPartners

Window Cleaner/Technician Job at FranPartners

 ...Our technicians play a pivotal role within our organization, embodying the company culture and serving as the face of our window cleaning services in their designated community. Key Responsibilities Perform interior and exterior window cleaning for residential... 

Victory

Chief Technology Officer Job at Victory

 ...technological trends ~ Strong communication, leadership and organizational skills ~ Strong problem-solving skills with strategic approach ~ BSc or BA degree in Computer Science, Engineering or other related area; MBA or other relevant graduate degree will be a bonus...