Help Desk Analyst 2-Video Support/ HD2 (752403) - Onsite London, OH Job at Romack, London, OH

UHlsbHRaR091MTlHZ0YzNmdndnlnTndkTHc9PQ==
  • Romack
  • London, OH

Job Description

Job will be in person working in London, Ohio. equipment supplied

Video support specialist extremely well-rounded in processing, scheduling videoconference requests and managing other issues via telephone and email utilizing Microsoft Office 365, experience with Polycom RMX, Resource Manager and endpoints.

ODRC expects a video support specialist extremely well-rounded in processing and scheduling videoconference requests and managing other issues via telephone and email utilizing Microsoft Office 365, and experience with Polycom RMX, Resource Manager and endpoints.

Video Support Specialist
Education:
Preferred Education: 4-year college degree
Years of Relevant Experience: 2 years
Key Skills:
• Process and schedule for videoconference requests and manage other issues via telephone and email. Last year we scheduled over 12,000 conferences.
• Utilize Microsoft O365
• Assist with day-to-day management of videoconferencing operations for our multisite videoconferencing network
• Use professional written and oral communication
• Work successfully across multiple teams
• Provide analytical and troubleshooting support for video endpoints and fiber networks
• Support conference room meetings, point-to-point and multipoint (bridge) video teleconferences
• Prefer experience with Polycom and Cisco infrastructure and endpoints
• Provide limited audio/video support for management off-site activities
• Maintain strict confidentiality for all videoconferencing activities
• Report operational and technical issues to managers.

Job Tags

Similar Jobs

Peterman Brothers Heating, Cooling & Plumbing

HVAC Install Apprentice Job at Peterman Brothers Heating, Cooling & Plumbing

 ...Pay ~ Paid Birthday Off ~ Company Events & Parties ~ Advancement and Growth Opportunities ~ And so many more! The Role: Our HVAC Install teams are responsible for installing heating, ventilation, air conditioning and other equipment following manufacture... 

Company City of Norco

Senior Planner Job at Company City of Norco

 ...paid Dental HMO, Vision, and Life Insurance. CALPERS Retirement - Classic 2.7%@55.POSITION:Under administrative direction of the Community Development Director, oversees and manages current and advanced planning projects and staff as needed. This includes the preparation... 

McDowell Center for Children

PRN - LPN/LVN/RN Job at McDowell Center for Children

 ...improved outlooks and outcomes. POSITION SUMMARY: McDowell Center for Children is seeking a dynamic and talented LPN/LVN/RN - Per Diem . The Nurse creates a safe environment for residents, saves lives when necessary, provides hope, empowers residents, and... 

Hatch Global Search

Perm - Remote - Hospital Inpatient Coder OOJ - 35267 Job at Hatch Global Search

 ...inpatient coding experience ~ Certified Coding Specialist credential (CCS)~ or ~ Registered Health Information Technologist (RHIT)~ or ~ Registered Health Information Administrator (RHIA) Preferred Skillset/Experience: Associates degree in Health Information... 

Ekern Plumbing Heating & Air Conditioning Inc.

Plumber Apprentice Job at Ekern Plumbing Heating & Air Conditioning Inc.

 ...Job Description We are looking for experience and inexperience plumbers to install, maintain, repair waste, water,and fixtures in residential and light commercial. If no prior experience we will train you. Your experience, leadership, willingness to teach, attitude,...