Job Description

Job Seekers, Please send resumes to resumes@hireitpeople.com

Job Details:

We are seeking a motivated and detail-oriented contractor to provide application support to our users.
Training will be given to provide CRM Dynamics 365 User Assistance.
The ideal candidate will have help desk experience and a strong background in CRM Dynamics 365, assisting users with their daily operations while providing exceptional customer service.

Key Responsibilities:

Provide first-line support to users of CRM Dynamics 365, addressing inquiries and troubleshooting issues related to daily operations.
Assist customers with portal renewal registrations, ensuring a smooth and efficient process.
Maintain a friendly and professional demean or while communicating with users, fostering positive relationships.
Collaborate with team members to share knowledge and strategies for resolving user issues.
Document user interactions and resolutions, contributing to a comprehensive knowledge base.
Manage multiple tasks efficiently in a fast-paced environment, prioritizing requests based on urgency.
Conduct basic training sessions for users on CRM functionalities and best practices.
Demonstrate independence in problem-solving while being a supportive team player.
Resolving help desk tickets for various computer and user-related issues.

Qualifications:

Proven help desk experience, preferably in a CRM environment.
Familiarity with CRM Dynamics 365 and its functionalities.
Strong troubleshooting skills and the ability to analyze and resolve user issues effectively.
Excellent communication skills, both verbal and written.
Detail-oriented with a focus on accuracy and quality in all tasks.
Ability to multitask and prioritize effectively in a dynamic environment.
A friendly, responsible attitude and a commitment to providing outstanding user support.
Background in Windows 11, including system navigation and troubleshooting.
Experience in network troubleshooting and resolving connectivity issues.

Job Tags

Contract work, For contractors,

Similar Jobs

Trillex Events & Marketing

Events Assistant Job at Trillex Events & Marketing

...About Us At Trillex Events & Marketing , we specialize in creating unforgettable... ...seeking a detail-oriented and motivated Events Assistant to join our dynamic team. This position plays a key role in supporting the planning, coordination, and execution of high-impact...

Luah Logistics LLC

Food Delivery Driver Job at Luah Logistics LLC

...Experience in delivery driving but not required,customer service, or other related fields Clean driving record Ability to handle physical workload Be on time and deadline-oriented Compensation: Same-day Pay/Weekly direct deposit (Pay every Friday) Apply:

Lenox Hill Radiology

MRI Technologist Job at Lenox Hill Radiology

...environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as an MRI Technologist you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21 st century and align...

Amergis

$27 / hour | Certified Medication Aide Job at Amergis

...Performs duties as delegated by a licensed nurse. Administers medications to patients asdirected and documents the administration to the... ...bystate/contract One (1) one year experience as a medication aide preferred Current CPR if applicable TB questionnaire,...

TruAdvantage Team

Mortgage Loan Originator Job at TruAdvantage Team

We are seeking an experienced mortgage loan officer with strong marketing, communication, and analysis skills to join our team and assist... ...License or Federal NMLS Registration Understanding of loan originator software such as Experian, LendingWise, or Calyx, and Office...

Help Desk Analyst Job at Hire it People, Inc, Trenton, NJ

T0NScnM1T010VkZQaGxQK2dRdnhoZGtjTGc9PQ==