Host/Hostess Job at SLATER'S 50/50, Denver, CO

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  • SLATER'S 50/50
  • Denver, CO

Job Description

Department: Operations

Reports to : Floor Managers / General Manager

Position Summary:

Provide excellent service to all guests at Slater’s 50/50

Major Responsibilities:

Primary duties and responsibilities include but are not limited to the following:

  • Greet and welcome guests – be the “face” of Slater’s 50/50.
  • Walk guests to their table or take their name for the waiting list.
  • Explain Slater’s 50/50 menus, specifically the 50/50 Burger.
  • Quote accurate wait times and be sure each guest waiting gets a pager.
  • Control the pace of the seating, rotate server sections to optimize service.
  • Answer all phone calls promptly and properly.
  • Take all to-go orders accurately and promptly.
  • Deliver bill to to-go guests, collect payments, and be responsible for turning payments over to Slater’s 50/50.
  • Be completely competent with POS system.
  • Control the use of promotions, compensations, and discounts with each of their guests, accurately recording and submitting all correct receipts.
  • Be able to build rapport with guests, have a constant smile, keep a positive attitude, and take the initiative to stay busy and contribute to the overall success of the restaurant.
  • Provide guests with any and all items needed while visiting Slater’s 50/50.
  • Keep assigned section and entire work area neat and clean including bussing tables, wiping tables and chairs, sweeping/cleaning floors and rugs.
  • Make sure all menus are wiped down, free of spots or stains and are in good shape over-all.
  • Make sure all entry doors are clean, free of debris, and inviting.
  • Keep the men’s/women’s restrooms clean as appropriate by gender.
  • Attempt to limit problems and liability related to guests’ excessive drinking by taking steps such as persuading guests to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
  • Understand all dining area and kitchen service procedures.
  • Follow all safety and sanitation policies.
  • Clock in and out as required by your shift and take breaks as required by policy.
  • Be aware of, and abide by all Slater’s 50/50 policies, procedures, rules and regulations.
  • Report to the General Manager and other supervisors as directed.
  • Follow all safety and sanitation policies.
  • Have extensive knowledge of current menu.
  • Perform any other job duties as assigned.

Essential Requirements:

  • Adequate skills and experience to perform job duties
  • Food handlers card
  • Able to stand for 8 hours - walks and stands during entire shift.
  • Able to communicate with team members

Job Tags

Shift work,

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