Job Description

Hotel Maintenance Technician

Introduction

Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind’s motto “We’ll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members.

Job Summary

We are seeking a motivated hotel maintenance technician with a positive attitude and willingness to learn. One who is responsible for performing a variety of maintenance and repair tasks to ensure the proper functioning and appearance of the hotel’s physical facilities. Responsible for handling both routine maintenance and respond to urgent repair requests in a timely manner. The maintenance technician plays a crucial role in maintaining a safe, comfortable, and well-maintained environment for guests and employees while following company and brand standards.

Core Job Responsibilities & Duties

• ­­­­­­­ Greets guests immediately with friendly/sincere acknowledgement throughout the hotel
• Understand and follow company and brand standards
• Ability to follow instructions given by supervisors
• Perform preventative maintenance tasks such as inspecting, lubricating, and cleaning equipment and systems on a regular basis, including but not limited to HVAC systems, plumbing fixtures, lighting, and electrical systems
• Respond to maintenance requests from various hotel departments and promptly address issues such as broken fixtures, leaks, faulty electrical equipment, and other repair needs
• Diagnose problems, determine appropriate solutions, and carry out repairs efficiently
• Ensure that guest rooms and public areas are maintained to the highest standards of cleanliness and functionality
• Repair furniture, fixtures, and appliances along with performing painting, carpentry, and other maintenance tasks needed in guest rooms
• Adhere to all safety protocols, including proper handling of hazardous materials and compliance with relevant safety regulations
• Inspect and maintain fire safety equipment, emergency lighting and other safety systems
• Maintain an inventory of maintenance supplies, tools, and equipment
• Report any shortages or damaged equipment and ensure proper storage and organization of supplies
• Document all maintenance activities, including work orders, repairs performed, and materials used on hotel communication system
• Maintain accurate records of maintenance schedules and inspections
• Collaborate with other hotel departments, such as housekeeping, front desk, to coordinate maintenance activities and minimize disruptions to guests
• Communicate effectively with supervisors, coworkers, and outside contractors as needed
• Ensure that all cleaning equipment & supplies are used and stored properly

Qualification Standards & Company Requirements

• Ability to work efficiently and independently in a fast-paced environment
• Ability to tolerate environmental factors such as humidity, cold/heat, dust, and noise
• Ability to prioritize and multitask effectively in a fast-paced environment
• Strong communication and interpersonal skills required
• Basic knowledge of safety regulations and building codes preferred
• Physically able to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals
• Basic knowledge of building systems, including mechanical, electrical, plumbing, and HVAC required
• Strong problem-solving skills and ability to troubleshoot and repair various systems and equipment
• Ability to work a flexible schedule, including weekends and holidays
• Previous experience in hotel maintenance or a similar role preferred
• High school diploma or equivalent; technical training or certification in maintenance or a related field is preferred

*Please note that specific job requirements and responsibilities may vary depending on the company’s policies, size, and other factors*

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