Inbound call centre agent Job at GSG Limited, Raleigh, NC

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  • GSG Limited
  • Raleigh, NC

Job Description

About Us:
Were a dynamic, fast-growing company in Raleigh that knows the power of great customer service. We pride ourselves on creating meaningful connections with our customers and providing solutions that make their lives easier. If you're a friendly, upbeat communicator who loves helping people, this is your chance to shine!

What You'll Be Doing:
As an Inbound Call Center Representative, you'll be the first point of contact for our customers. Your role is all about listening, problem-solving, and creating positive experiences.

Your Daily Mission Will Include:

  • Answering inbound calls with enthusiasm and professionalism.
  • Assisting customers with questions, concerns, and product information.
  • Providing tailored solutions to meet customer needs.
  • Logging customer interactions in our system accurately.
  • Collaborating with team members to ensure smooth resolutions and outstanding service.

What Makes You a Great Fit:

  • You love talking to people and making their day better.
  • You have excellent verbal communication skills and an upbeat personality.
  • You're a natural problem solver who stays calm under pressure.
  • You're tech-savvy and comfortable learning new systems.
  • Previous call center or customer service experience is a plus, but not required we provide full training!

Why You'll Love Working With Us:

  • Competitive hourly pay with performance incentives.
  • A fun and supportive team environment where your ideas matter.
  • Full training to help you succeed and grow in your role.
  • Opportunities for advancement your future starts here!
  • A central Raleigh location with easy access and great amenities.

Work Perks:

  • Flexible schedules to fit your lifestyle.
  • Employee recognition programs and team-building events.
  • A chance to sharpen your skills and build a rewarding career.

How to Apply:
If you're ready to bring your energy and problem-solving skills to our team, wed love to hear from you!

Job Tags

Hourly pay, Flexible hours,

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