Job Description

Interim Human Resources Operations Manager

San Mateo County Community College District

Posting Number: 1C0561
Location: District Office
Department:
Position Number: 1C0561
Percentage of Full Time: 100%
FLSA: Exempt (does not accrue overtime)
Months per Year: 12
If other, please specify:
Min Salary: $139,320 (annual)
Max Salary: $176,448 (annual)
Position Type: Administrative/Supervisory Positions

Who We Are:

The San Mateo County Community College District is committed to achieving educational equity for all students. As outlined in the Districts Strategic Plan, 'success, equity, and social justice for our students are longstanding goals.' The Districts 'Students First' Strategic Plan is focused on 'Student Success, Equity and Social Justice.' We provide students with a rich and dynamic learning experience that embraces our commitment to provide quality education and promote life-long learning - emphasizing collaboration and engaging students in and out of the classroom, encouraging them to realize their goals, and to become global citizens and socially responsible leaders. When you join our San Mateo County Community College District team, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice. We achieve this through broad collaboration among faculty and classified staff, administration, students and community partners.

The College and the District:

The San Mateo County Community College District is home to Caada College, College of San Mateo, and Skyline College. All three of our colleges are designated as Hispanic Serving Institutions (HSI) and Asian American and Native American Pacific Islander Serving Institutions (AANAPISI) enrolling approximately 32,000 students each academic year. San Mateo County Community College District has a diverse student population that is a reflection of the communities that it serves. Detailed information about the student population, including data related to student success, can be found on the San Mateo County Community College Districts Educational Services & Planning website.

Who We Want:

We value the ability to serve students from a broad range of academic, socioeconomic, cultural, disability, gender identity, sexual orientation, racial and ethnic backgrounds. We prioritize applicants who demonstrate an understanding of the benefits that diversity brings to a professional educational community. The successful candidate will be an equity-minded individual who is committed to collaborating with faculty, classified staff, administration, students and community partners in strengthening the culture of equity and antiracism throughout the District. The San Mateo County Community District seeks employees who value mentorship and working in a collegial, collaborative environment, guided by a commitment to helping students achieve their educational goals.

The Position:

Position Purpose

The Human Resources Operations Manager is an administrative position reporting to the Chief Human Resources Officer. The incumbent coordinates and performs functions related to business and system analysis, project management, systems assessment, application design and planning, user training, creating and maintaining functional standard operating procedures, troubleshooting, or ongoing maintenance of one or more major modules of the human resources modules of the Districts HCM enterprise resource planning (ERP) system and related third-party human resource software and systems that integrate with and extend the functionality of human capital management. A high degree of independent judgment and creativity is required to resolve minor and major problems that arise. Consequences of errors in judgment could be costly in employee time, public relations and money; however, administrative and policy controls limit the risk of serious consequences. The Human Resources Operations Manager supervises and directs the work of paraprofessional, clerical and other staff, and student assistants as assigned.

General Description

This position ensures accurate best practice business processes/workflows and other system dependencies are in place within the Districts employment-related databases, HCM system, software, and third-party applications to support the administration of Human Resource functions including but not limited to employment-related website content, compensation programs, annual performance reviews, benefits administration, and open enrollment.

Duties and Responsibilities:

The Duties and Responsibilities are representative and not intended to cover all duties the incumbent may perform. The omission of specific statements of duties does not exclude them from the position if the scope of work is similar, related, or a logical assignment to this classification.

HR Operations Management

1. Oversees and maintains the optimal function of the Districts internal HR information services systems, which may include coordinating database management, customization, development, maintenance, and upgrades in coordination with the Office of Information Technology Services to maximize system optimization and adoption by the District and Colleges.
2. Collaborates with executive leadership and HR staff to identify needed improvements and enhancements to existing employment-related information services and databases; recommends and implements solutions.
3. Serves as lead representative and liaison between HR, Information Technology Services, external vendors, and other stakeholders for HR systems design and implementation projects.
4. Oversees and maintains internal database files, tables, codes, backup files, integrity, and security.
5. Provides technical support, troubleshooting, and guidance to HR and college business operations employees.
6. Programs custom functions and documentation such as automated queries, filters, macros, and reports.
7. Compiles or assists with the acquisition of complex data reports, summaries, and logs requested by senior executives and HR staff and maintains dashboards.
8. Maintains knowledge of trends and developments in internal controls, data management and security, and HR applications.
9. Oversees the procurement of appropriate hardware and software to ensure the organization has high-quality, efficient systems.
10. Assists with set up and administration of performance reviews.
11. Identifies risks and opportunities and recommends changes to processes that improve the delivery of HR services to the District.
12. Partners with leaders across the District to develop and deliver HR-related communications.

Reporting Leader

1. Responsible for all HR reporting, including annual EEO Plan data reporting
2. Develops dashboards for reporting key metrics
3. Develops reports on key performance indicators (i.e. time to hire, turnover rates, employee demographics) to support short-term and long-term workforce development.

HR Communications and Internal Controls Leader

1. Redesigns, builds, and maintains website content to effectively communicate information, policies, procedures, and standard operating procedures to serve the needs of applicants, stakeholders, employees, retirees, community members, and students.
2. Creates and maintains accurate records of employment-related standard operating procedures, guidelines, employee handbooks, and related files.
3. Creates and maintains instructional guides, on-demand training materials, and related resources to assist applicants and employees with accessing and using HR systems.
4. Ensures all HR content meets mandated accessibility requirements.
5. Performs other duties, as assigned by the Chief Human Resources Officer or designee.

Minimum Qualifications:

• Bachelors degree in human resources, business, public administration, organizational design or a closely related field OR an equivalent combination of education and experience
• Minimum 5 years of successful work experience with increasing responsibility in a Human Resources department with at least two years of human resources information systems experience
• Demonstrated cultural competence, sensitivity to, and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of community college students, faculty, and staff

Physical Requirements:

Work Demands
The environmental, physical, and mental demands described here are representative of those that an employee must meet to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

Environmental: typical on-site office environment; in-person work expected with potential to participate in the Districts telework program, as available.

Safety: to promote a safe working and learning environment employees must report any unsafe working conditions or practices, as well as any near-miss incident to their supervisor.

• Position is designated as a Campus Security Authority
• Position is designated as a Mandated Reporter under the Child Abuse and Neglect Reporting Act
• Position is a Responsible Employee under the Equity in Education Act and Title IX

Physical

• Frequent hearing and speaking to exchange information in person and online
• Comprehend speech at normal levels
• Upper limb dexterity to operate computers and peripheral equipment
• Vision sufficient for daily and frequent use of computers, databases, and written materials
• Sitting for extended periods of time
• Frequent bending at the waist
• Physical presence at on-site locations
• Driving to, in and around San Mateo County
• Lifting and carrying objects up to 20 pounds

Mental

• Communicate and interact with others
• Compose oral and written communications and reports
• Observe and interpret people and situations
• Learn and apply new information or skills
• Perform highly detailed work on multiple concurrent tasks
• Use math/mathematical reasoning
• Perform highly detailed work under changing priorities and deadlines on multiple concurrent tasks
• Work with frequent interruptions
• Self-regulate emotion and behavior

Knowledge, Skills and Abilities:

Employment Standards (acquired through education, training and/or experience)

Knowledge of:

• Thorough understanding of all areas of employment-related information systems with a highly technical understanding of at least one commercial human resources information systems product.
• Familiarity with Human Resources policies and procedures to ensure the operational systems and applications meets organizational needs and goals.
• Effective information security practices and internal controls.

Skills and Abilities

• Advanced skills in the use of standard office software and cloud products such as MS Office Suite, O365, Formstack, Smartsheets, or similar systems.
• Ability to utilize technology to improve the efficiency and accuracy of standard administrative processes.
• Effective project manager with the ability to remain focused, meet deadlines, and manage multiple tasks independently and as a part of a team.
• Strong leadership skills with the ability to work in a highly collaborative environment.
• Ability to create the look and feel of web pages that effectively communicates HR-related content. Experience with MS Office Suite, cloud-based applications, Banner and related products. Ability to design, implement, and report on metrics to evaluate, quantify, and analyze the ROI and effectiveness of HR operating systems and applications.

Preferred Qualifications:

Benefits:

Benefits include paid holidays, vacation and sick leave. The District pays all or a portion of monthly medical plan premiums (depending on the coverage) and pays all of the monthly dental and vision plan premiums for employees and eligible dependents. Additional paid benefits include life insurance, salary continuance insurance, and an Employee Assistance Program. Classified employees participate in the Public Employees Retirement System, a defined-benefit retirement plan through the State of California. Optional tax-deferred 403(b) and 457 retirement plans are also available.

Open Date: 03/17/2025

First Review Date: 04/01/2025

Close Date:

Open Until Filled: Yes



Special Instructions Summary:

Required Application Materials All applicants are required to submit:

1. A completed online District application form (go to to complete the application and to apply for this position).

2. A resume that details all relevant education, training, and other work experience.

3. A cover letter of no more than 3 pages that addresses the applicants cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of community college students, faculty and staff as well as the applicants qualifications as they relate to the requirements, knowledge, skills, and abilities listed in this announcement.

Candidates for interview will be selected from among those who most closely meet the requirements and knowledge, skills and abilities. Meeting the minimum qualifications does not guarantee an interview. As part of the interview process, candidates may be asked to demonstrate job-related knowledge and skills.

For questions related to this posting, please contact:
SMCCCD Office of Human Resources
3401 CSM Drive
San Mateo, CA 94402
Tel.: (650) 574-6555
Fax: (650) 574-6574
Email: smccdjobs@smccd.edu
Web Page:
Conditions of Employment:

Prior to employment, the selected candidate will be required to complete the following:

1. Submit official transcripts (applies to all faculty or educational administrative positions)

2. Submit verifications of prior employment

3. Satisfactory references

4. Successfully being cleared for employment through the background checking process
In addition to background checks, the District may review publicly available information about a candidate on the Internet. If a candidate is aware of incorrect or inaccurate information that is available on the Internet, the candidate is welcome to address such an issue with the Office of Human Resources.

5. Present original documents for proof of eligibility to work in the United States

6. Approval of your employment by the SMCCCD Board of Trustees

7. Provide a certificate of Tuberculosis exam for initial employment.

8. Have fingerprints taken by a Live Scan computer (Clearance must be received prior to first day of employment). Please note that the California Education Code requires, in part, that community college districts shall not employ or retain in employment persons in public school service who have been convicted of certain felonies, a misdemeanor drug charge (including alcohol offenses) or misdemeanor moral turpitude (sexual offense) crime. However, consideration may be given to those whose drug convictions occurred more than five years ago. A conviction for other crimes may not necessarily disqualify you from the job for which you may be applying.

EEO Statement:

The San Mateo County Community College District is an Equal Opportunity Employer that seeks to employ individuals who represent the rich diversity of cultures, language groups, and abilities of its surrounding communities.

Accommodations:

Applicants who have disabilities may request that special accommodations be made in order to complete the selection process. Accommodation requests and a copy of the Americans with Disabilities Act applicant procedures can be made by completing our: Applicant Reasonable Accommodation Request Form

Annual Security Report:

San Mateo County Community College Districts (SMCCCD) 2024 Annual Security Report (ASR), required by the Clery Act, includes statistics for the previous three years (2021-2023) concerning reported crimes that occurred on campus; in certain off-campus buildings owned or controlled by SMCCCD; and on public property within, or immediately adjacent to and accessible from SMCCCD. The 2024 Annual Security Report also outlines various campus safety and security policies concerning crime reporting, prevention and response to sexual and gender violence, alcohol and drug use, crime prevention, emergency response and evacuation procedures, and other matters. The Annual Security Report also includes important tips to help every community member remain safe and avoid becoming a victim of crime. The 2024 Annual Security Report is now available on the Public Safety website. You can also obtain a copy of this report by contacting the Department of Public Safety at the District Office or any of the three Campuses (650) 738-7000. The report includes information about criminal activity on our campuses, emergency procedures, and resources.

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About San Mateo County Community College District

San Mateo County Community College District is committed to achieving educational equity for all students. As outlined in the District’s Strategic Plan, “success, equity, and social justice for our students are longstanding goals.” The District’s “Students First” Strategic Plan is focused on “Student Success, Equity and Social Justice.”

Connections working at San Mateo County Community College District

Job Tags

Holiday work, Full time, Temporary work, Work experience placement, Interim role, Immediate start, Remote job, Felony friendly,

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