IT Help Desk Technician Job at Accentuate Staffing, Raleigh, NC

UHlKcHRadU50bHRNaEZMMmd3LzZoOTRWS0E9PQ==
  • Accentuate Staffing
  • Raleigh, NC

Job Description

Accentuate Staffing seeking a temporary  IT Helpdesk Technician with one of our clients in Raleigh, NC .  The IT Help Desk Technician will focus on supporting employees with basic technical issues and equipment management. The position requires an individual who is detail-oriented, customer-focused, and comfortable working 100% on-site at our HQ in a fast-paced yet supportive environment.

Responsibilities:

  • Monitor and manage incoming helpdesk tickets, ensuring all necessary details are collected.
  • Route tickets to the appropriate internal team or external vendors.
  • Provide basic troubleshooting for common technical issues, including phone, computer, and printer problems.
  • Direct employees to the correct person or department for issue resolution when appropriate.
  • Handle equipment logistics, including receiving, swapping, and managing laptops, mobile phones, and printers for incoming/outgoing employees and training events.
  • Assist with the setup and distribution of new equipment for staff as needed.

Requirements:

  • Experience in a Tier 1 IT Helpdesk role or similar entry-level IT position.
  • Familiarity with helpdesk ticketing systems (e.g., JIRA) is preferred.
  • Basic troubleshooting knowledge of computer hardware, software, and printers.
  • Strong organizational and communication skills.
  • Ability to work independently while maintaining excellent customer service.
  • Must be able to work on-site Monday through Friday, 9:00 AM to 5:00 PM.

Job Tags

Temporary work, Monday to Friday,

Similar Jobs

Gainwell Technologies

Instructional Designer - Remote US Job at Gainwell Technologies

 ...premium on work flexibility, learning, and career development. Your role in our mission Develops and designs courses and curricula following instructional design principles and practices. Creates web-based training (WBT) courses using Storyline 360. Builds... 

Farm Job Search

Dairy Farm Assistant Herdsman Job at Farm Job Search

 ...Dairy Farm Assistant Herdsman (6189) Location: Illinois JobNumber: 6189 Dairy Farm Assistant Herdsman position immediately available on a 140 cow south west Illinois family farm. Free stall barn, double 8 parlor with automatic takeoffs and TMR feeding. Responsibilities... 

Smart Choice Communications

Office Manager/Executive Assistant Job at Smart Choice Communications

 ...want you to be part of our journey. Position Overview: We are seeking a highly organized, proactive, and detail-oriented Office Manager / Executive Assistant to join our team. In this dual-role position, you will ensure smooth operations of the office while providing... 

AK’s Sales Services

Remote Sales Representative Job at AK’s Sales Services

 ...expressed interest in our clients services and events. We operate fully remote. Please only apply if you are comfortable working on zoom Monday- Friday 10 am - 6 pm EST time and have weekend availability. -What You Can Earn: Our sales representatives have a... 

NoeCee Global Inc.

Junior Marketing Associate Job at NoeCee Global Inc.

 ...Entry-Level Marketing Associate, youll have the opportunity to learn and grow in various aspects of marketing, leadership, and management. No prior experience in marketing is required, but a passion for learning and a strong work ethic are essential! Key Responsibilities...