IT Help Desk Technician Job at Accentuate Staffing, Raleigh, NC

UHlKcHRadU50bHRNaEZMMmd3LzZoOTRWS0E9PQ==
  • Accentuate Staffing
  • Raleigh, NC

Job Description

Accentuate Staffing seeking a temporary  IT Helpdesk Technician with one of our clients in Raleigh, NC .  The IT Help Desk Technician will focus on supporting employees with basic technical issues and equipment management. The position requires an individual who is detail-oriented, customer-focused, and comfortable working 100% on-site at our HQ in a fast-paced yet supportive environment.

Responsibilities:

  • Monitor and manage incoming helpdesk tickets, ensuring all necessary details are collected.
  • Route tickets to the appropriate internal team or external vendors.
  • Provide basic troubleshooting for common technical issues, including phone, computer, and printer problems.
  • Direct employees to the correct person or department for issue resolution when appropriate.
  • Handle equipment logistics, including receiving, swapping, and managing laptops, mobile phones, and printers for incoming/outgoing employees and training events.
  • Assist with the setup and distribution of new equipment for staff as needed.

Requirements:

  • Experience in a Tier 1 IT Helpdesk role or similar entry-level IT position.
  • Familiarity with helpdesk ticketing systems (e.g., JIRA) is preferred.
  • Basic troubleshooting knowledge of computer hardware, software, and printers.
  • Strong organizational and communication skills.
  • Ability to work independently while maintaining excellent customer service.
  • Must be able to work on-site Monday through Friday, 9:00 AM to 5:00 PM.

Job Tags

Temporary work, Monday to Friday,

Similar Jobs

Tarantino Properties, Inc.

Part Time Marketing Associate Job at Tarantino Properties, Inc.

 ...Description Tarantino is looking for a motivated and results-oriented Part Time Marketing Associate to join our dynamic team in Greeley, CO. You'll be working closely with our growth team, helping us with administrative and marketing duties to provide a high level... 

Dropoff, Inc.

Cargo Van Driver Needed - Daily Philadelphia Route (TWIC Preferred, Not Required) Job at Dropoff, Inc.

 ...We are looking for a reliable Cargo Van Owner Operator for a daily pickup route in Lancaster, PA , with deliveries to Philadelphia (airport, storage, or both). Route Details: Pickup Location: Lancaster, PA Pickup Time: Between 3:30 - 4:00 PM daily Delivery... 

Get It - Finance

Accountant - Remote | WFH Job at Get It - Finance

We're looking for a dedicated and detail-oriented Financial Accountant to join a dynamic team. This is a great opportunity to contribute...  ...account data. Establish and maintain effective relationships with remote team members and external accountants. Qualifications:... 

MSAD #42

Art/Music Teacher Job at MSAD #42

Seeking a full time teacher available to teach both art and music to pre-k through grade 12 students.

Saint Peter’s Healthcare System

Genetic Counseling Assistant Job at Saint Peter’s Healthcare System

Dept of Genetic-Genomic Med The Genetic Counseling Assistant will: The Patient Navigator will provide case management services to our high-risk pregnant patients; this person will serve as the main point of contact for patients. The Patient Navigator develops strong...