IT Help Desk Technician Job at Accentuate Staffing, Raleigh, NC

UHlKcHRadU50bHRNaEZMMmd3LzZoOTRWS0E9PQ==
  • Accentuate Staffing
  • Raleigh, NC

Job Description

Accentuate Staffing seeking a temporary  IT Helpdesk Technician with one of our clients in Raleigh, NC .  The IT Help Desk Technician will focus on supporting employees with basic technical issues and equipment management. The position requires an individual who is detail-oriented, customer-focused, and comfortable working 100% on-site at our HQ in a fast-paced yet supportive environment.

Responsibilities:

  • Monitor and manage incoming helpdesk tickets, ensuring all necessary details are collected.
  • Route tickets to the appropriate internal team or external vendors.
  • Provide basic troubleshooting for common technical issues, including phone, computer, and printer problems.
  • Direct employees to the correct person or department for issue resolution when appropriate.
  • Handle equipment logistics, including receiving, swapping, and managing laptops, mobile phones, and printers for incoming/outgoing employees and training events.
  • Assist with the setup and distribution of new equipment for staff as needed.

Requirements:

  • Experience in a Tier 1 IT Helpdesk role or similar entry-level IT position.
  • Familiarity with helpdesk ticketing systems (e.g., JIRA) is preferred.
  • Basic troubleshooting knowledge of computer hardware, software, and printers.
  • Strong organizational and communication skills.
  • Ability to work independently while maintaining excellent customer service.
  • Must be able to work on-site Monday through Friday, 9:00 AM to 5:00 PM.

Job Tags

Temporary work, Monday to Friday,

Similar Jobs

RTI

Business Development Associate - Entry Level Job at RTI

 ...and achieve measurable results. Were currently hiring an Entry-Level Business Development Associate to join our dynamic team and...  ...skills Self-motivated with a proactive, can-do attitude Bachelors degree preferred (Business, Marketing, Communications, or related... 

INTERNATIONAL STAFFING CONSULTANTS

Electrical Maintenance Superintendent Job at INTERNATIONAL STAFFING CONSULTANTS

 ...Large manufacturing plant in the greater Kingsport, TN area has immediate need for an Electrical Maintenance Superintendent. This position reports to the Maintenance Manager. The Electrical Maintenance Superintendent will engage with the Maintenance Group and the Engineering... 

Enterprise Medical Recruiting

Oncology Nurse Practitioner in New York’s Hudson Valley Region Job at Enterprise Medical Recruiting

 ...Interviewing Oncology Nurse Practitioners to join a growing Medical Oncology team in the Hudson Valley region. The comprehensive cancer center is part of a 365-bed medical center located in Poughkeepsie, just 75 miles north of NYC. Job Details: Primarily outpatient... 

Futran Solutions Inc

SAP Vistex Consultant Job at Futran Solutions Inc

 ...SAP Vistex Consultant Remote Note- Need Vistex consultant with minimum 4-5 years with V4. Double check before sending profiles. Strong hands on SAP SD Vistex configuration experience including experience in integration with other systems and modules... 

Retail Industry Leaders Association

Coordinator, Government Affairs Job at Retail Industry Leaders Association

 ...each other, and we are adding to the team! What we are looking for: Position Summary: The Coordinator, Government Affairs is an entry-level position supporting the work of RILAs Public Affairs department. Reporting to the Vice President of Tax, this role...