IT TECH SUPPORT Job at GreySource, Indianapolis, IN

T3lOdnRKT0l0VmhMamxUL2hRdndoOXdjS0E9PQ==
  • GreySource
  • Indianapolis, IN

Job Description

IT Tech Support
Indianapolis, IN
Full time

Provide IT Infrastructure support to manufacturing plant employees and resources. Troubleshoot problems, collaborate with regional team lead and escalate quickly and accurately when appropriate.

 

DAY IN THE LIFE :
  • Provide technical operational support for manufacturing plant-related client desktops, handheld devices, Laptops, Process PCs, and Servers and software, Printers, and Label printers, network Switches, Routers, Firewalls, Phones, and Wireless/WIFI access points.
  • Accurately document problem information with ticketing process provided
  • Make use of technical acumen and skills as well as managed services team knowledge to resolve problems and escalate problems appropriately.
  • Communicate as needed with regional lead and corporate offices 
  • Properly produce appropriate / requested documentation for all work processes
  • Assists end users in resolving hardware and software issues by fielding telephone calls, email communication, help desk tickets, diagnosing problems, and performing troubleshooting activities 

REQUIRED EXPERIENCE AND SKILLS:

  • Experience supporting Outlook, Windows, Word, Excel, and other desktop and mobile applications
  • Good time management and ability to work independently 
  • Strong communication skills including ability to translate technical information and directions to non-technical staff
  • Microsoft and CompTIA certifications highly preferred
THIS IS NOT a remote position and requires you to be working onsite daily as a part of a Managed Services Team. Apply in confidence for immediate consideration. 

Job Tags

Full time, Immediate start,

Similar Jobs

National Seating & Mobility

Instructional Designer Job at National Seating & Mobility

Job Details Description Position Overview: The Instructional Designer role is responsible for designing, developing, delivering and evaluating engaging and effective learning materials for instructor-led, virtual and e-learning environments. This role collaborates... 

City National Bank

Audit Manager I- BSA/AML Job at City National Bank

Overview: AUDIT MANAGER I- BSA/AML WHAT IS THE OPPORTUNITY? The Audit Manager I position is a leadership role as an auditor-in-charge to guide a team of auditors to assess risks, develop detail audit programs, identify data analytic opportunities, execute audit programs... 

Plug Power Inc.

Field Service Technician- Home Depot- Perth Amboy, NJ Job at Plug Power Inc.

 ...Field Service Technician-Home Depot- Perth Amboy, NJ Status: Non-Exempt (hourly) Department: Field Service Position Summary The Field Service Technician will support our fuel cell products currently installed in electric lift trucks, including performing preventative... 

ACI Federal™

Entry Level Background Investigators Job at ACI Federal™

 ...Would you like a jump start to a new career in Background Investigation? ACI Federal has patterned with an Industry Leading Company to provide a six-weekpaid training to qualified candidates to become Credentialed Background Investigators. How do youqualify... 

Whole Foods Market

Whole Foods Market - Culinary Team Members - Prepared Foods, Deli, & Bakery - (Part Time, Mid & Clos Job at Whole Foods Market

Provides support as a member of the Prepared Foods team to include preparation, counter service, sanitation, and stocking of products. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to...