As a Lead Care Manager at Heritage Health Network (HHN), you will play a pivotal role in providing comprehensive care coordination for members through our Enhanced Care Management (ECM) program. Working as part of a multidisciplinary team, you will ensure our members receive culturally responsive, person-centered care tailored to address their diverse health and social needs.
This role combines remote work, in-office responsibilities, and field engagements, with work arrangements tailored to meet program and member needs.
Key Responsibilities:
Primary Point of Contact: Serve as the primary liaison for members, managing their care plans and ensuring seamless communication across the care team.
Care Plan Development: Collaborate with members, their families, and healthcare providers to create, implement, and regularly update personalized care plans.
Comprehensive Coordination: Work closely with other care managers, healthcare providers, and community resources to deliver integrated care and address social determinants of health.
Member Engagement: Provide education, guidance, and emotional support to members and their families to improve health outcomes and self-management skills.
Gap Identification: Identify gaps in care or services and collaborate with the ECM team to develop effective solutions.
Documentation: Maintain accurate, timely records of all interactions and services provided in compliance with HHN and ECM program requirements.
Team Collaboration: Offer guidance and support to other care team members, fostering a collaborative and cohesive approach to care.
Qualifications:
Experience: Significant experience in care management, particularly in community-based settings, with knowledge of Medi-Cal benefits and ECM requirements.
Person-Centered Approach: Strong empathy, cultural competence, and commitment to providing individualized care.
Teamwork: Ability to work effectively within a multidisciplinary team environment.
Communication Skills: Exceptional interpersonal and communication skills, with a focus on building trust and rapport with diverse populations.
Healthcare Knowledge: In-depth understanding of healthcare systems, community resources, and regulations.
Mobility: Willingness to travel within Los Angeles County for home visits and community engagement.
Bilingual Skills: Required to communicate effectively and serve our diverse member populations. Must be fluent in Spanish.
Health Insurance: Eligible for medical, dental, and vision insurance from the first of the month following or coinciding with your start date.
Paid Time Off: Sick time, paid holidays, and vacation time to support work-life balance.
Compensation and Incentives: Competitive salary with annual merit increases and quarterly bonus opportunities.
Flexibility: Work-from-home options several days a week.
Professional Growth: Opportunities for career advancement and continued professional development.
Heritage Health Network offers a supportive community and opportunities for professional growth, aiming to enhance both patient and employee experiences. Join us in making a lasting impact on community health.
..., navigating campus and community resources, and referrals for medical, legal, and psychological services. Work in collaboration with... ...Work Remotely - No Work Location: Buffalo, NY Job Type: Part-Time, 16 hours per week, Grant Funded Pay: $30.00 Hourly...
Yacht Bosun (Shipboard)Department: Nautical Employment Type: Fixed Term Contract Reporting To: Staff Captain Description The Yacht Bosun is the highest-ranking rating in the Nautical Department and is in charge of all subordinate nautical ratings on the yacht...
...PR agency in the U.S. We've had both remote and hybrid office environments before it... ...Responsibilities Successfully create social content, conduct social listening, proactive... ..., auditing of client and industry social media. Conduct standardized reporting and analysis...
...Servant Leader Mentality Key Expectations/Responsibilities: Facilities Stewardship- Lead/Communicate all building, equipment repairs,... ...-organize + maintain onsite storage shed best practices. -manage American Flag and State Mandates. BOH Operations...
...About Us: Since 1987, Eagle Fire Inc. has become a top-tier provider of comprehensive fire protection services, including fire sprinkler systems, life safety services, special hazards systems, fire alarm services, access control systems, fire protection systems management...