As a Lead Care Manager at Heritage Health Network (HHN), you will play a pivotal role in providing comprehensive care coordination for members through our Enhanced Care Management (ECM) program. Working as part of a multidisciplinary team, you will ensure our members receive culturally responsive, person-centered care tailored to address their diverse health and social needs.
This role combines remote work, in-office responsibilities, and field engagements, with work arrangements tailored to meet program and member needs.
Key Responsibilities:
Primary Point of Contact: Serve as the primary liaison for members, managing their care plans and ensuring seamless communication across the care team.
Care Plan Development: Collaborate with members, their families, and healthcare providers to create, implement, and regularly update personalized care plans.
Comprehensive Coordination: Work closely with other care managers, healthcare providers, and community resources to deliver integrated care and address social determinants of health.
Member Engagement: Provide education, guidance, and emotional support to members and their families to improve health outcomes and self-management skills.
Gap Identification: Identify gaps in care or services and collaborate with the ECM team to develop effective solutions.
Documentation: Maintain accurate, timely records of all interactions and services provided in compliance with HHN and ECM program requirements.
Team Collaboration: Offer guidance and support to other care team members, fostering a collaborative and cohesive approach to care.
Qualifications:
Experience: Significant experience in care management, particularly in community-based settings, with knowledge of Medi-Cal benefits and ECM requirements.
Person-Centered Approach: Strong empathy, cultural competence, and commitment to providing individualized care.
Teamwork: Ability to work effectively within a multidisciplinary team environment.
Communication Skills: Exceptional interpersonal and communication skills, with a focus on building trust and rapport with diverse populations.
Healthcare Knowledge: In-depth understanding of healthcare systems, community resources, and regulations.
Mobility: Willingness to travel within Los Angeles County for home visits and community engagement.
Bilingual Skills: Required to communicate effectively and serve our diverse member populations. Must be fluent in Spanish.
Health Insurance: Eligible for medical, dental, and vision insurance from the first of the month following or coinciding with your start date.
Paid Time Off: Sick time, paid holidays, and vacation time to support work-life balance.
Compensation and Incentives: Competitive salary with annual merit increases and quarterly bonus opportunities.
Flexibility: Work-from-home options several days a week.
Professional Growth: Opportunities for career advancement and continued professional development.
Heritage Health Network offers a supportive community and opportunities for professional growth, aiming to enhance both patient and employee experiences. Join us in making a lasting impact on community health.
The Sr. NetSuite Administrator will be responsible for the day-to-day administration, support, configuration, and maintenance of NetSuite across the organization. This position will serve as the subject matter expert and primary point of contact for all things NetSuite...
...specialty. Objective, Defensible, Evidenced-based assessment of the medical records focusing on diagnosis, mechanism of injury, current and past... ...compensation, and auto liability Opportunity to work remotely. Flexible work schedules Training provided Active,...
...most. Our world class portfolio of brands including Dulux, International, Sikkens and Interpon is trusted by customers around the globe... ...projects as determined in consultation with the global Business Development Director, and to support the regional sales team...
Blue chip medical device manufacturer is looking to fill a sales position. All work related expenses are covered by the company. Extensive... ...a sales associate at a medical or surgical company. * 2yrs pharmaceutical or medical sales experience with a prior background in BtoB...
...Apply today and start next week as a Delivery Driver! NO EXPERIENCE REQUIRED! EARN UP TO $30.00 HOURLY WITH BONUSES! WILLING TO TRAIN THE RIGHT CANDIDATES! Based in South SF. No Commercial Driver's License needed to be a Delivery Driver. JOB DETAILS: ~$25.00...