LIVE CHAT AGENT-WFH REMOTE Job at Shavano Family Practice, Los Angeles, CA

UGlsc3M1YUt0bHhIaEYzN2dBSDBoZDBjSXc9PQ==
  • Shavano Family Practice
  • Los Angeles, CA

Job Description

As a Live Chat Agent, you will be the first point of contact for customers seeking assistance via live chat. You will help customers with inquiries, resolve issues, and ensure they have a positive experience with our products or services. The ideal candidate is proactive, empathetic, and able to handle multiple chats at once in a fast-paced environment.

Key Responsibilities:
Customer Support:

Respond to customer inquiries via live chat in a professional and friendly manner.
Provide real-time assistance, including product details, troubleshooting, and issue resolution.
Understand customer needs and guide them toward the best solutions.
Problem-Solving:

Identify and resolve issues promptly, ensuring customer satisfaction.
Escalate more complex issues to higher-level support or appropriate departments when necessary.
Follow up with customers to ensure issues are fully resolved and their needs have been met.
Order Assistance:

Assist customers with orders, including tracking, returns, exchanges, and refunds.
Help customers navigate the website, complete purchases, and provide product recommendations when appropriate.
Product Knowledge:
Employment Type: Full-Time
Salary: $ 30.00 40.00 Per Hour

Job Tags

Hourly pay, Full time, Remote work,

Similar Jobs

600 North Brush OPCO LLC

Social Worker / Social Worker Designee Job at 600 North Brush OPCO LLC

 ...Job description Social Worker / Social Worker Designee Essential Functions: Assist in planning, developing, organizing, implementing, evaluating, and directing the social service programs of this facility. Assist in the development, administering and coordinating... 

Addison Kenway.

Dermatology Physician Assistant Job at Addison Kenway.

 ...Dermatology Physician Assistant -Chester,New Jersey Job#16714087 A long-standing dermatology clinic in northern New Jersey is seeking a skilled Dermatology Physician Assistant to support a high-volume medical and surgical practice. Responsibilities include performing... 

Dungarvin

Direct Support Professional (DSP) / Caregiver - Part-Time (Evening Shift - 16 hours/week) Job at Dungarvin

 ...medical needs. With services in 15 states, our team is united by...  ..., one voice, one choice at a time. We encourage you to embrace...  ...(16 hrs/week) We Offer: ~ Hourly Rate: Starting $19/hour ~ Medical...  ...and Dental Insurance for full-time employees ~ Supplemental... 

Cintas Corporation

Fleet Maintenance Manager Job at Cintas Corporation

 ...Requisition Number: 198041 Job Description Cintasis seeking a Fleet Maintenance Manager. Responsibilities include leading and overseeing a group of technician through the completion of repairs and daily preventative maintenance on trucks, cars, small engines and... 

SeekTeachers

High School Physics Teacher Job at SeekTeachers

Description Physics Teacher | Teach Abroad | Teach in UzbekistanAre you a well experienced and qualified...  ...perfect opportunity for you. Our client, reputed group of schools in Uzbekistan, is looking for experienced Physics Teachers to...