LIVE CHAT AGENT-WFH REMOTE Job at Shavano Family Practice, Los Angeles, CA

UHlCdHNKR0hzRmhHZzFMNWp3NzFodHda
  • Shavano Family Practice
  • Los Angeles, CA

Job Description

As a Live Chat Agent, you will be the first point of contact for customers seeking assistance via live chat. You will help customers with inquiries, resolve issues, and ensure they have a positive experience with our products or services. The ideal candidate is proactive, empathetic, and able to handle multiple chats at once in a fast-paced environment.

Key Responsibilities:
Customer Support:

Respond to customer inquiries via live chat in a professional and friendly manner.
Provide real-time assistance, including product details, troubleshooting, and issue resolution.
Understand customer needs and guide them toward the best solutions.
Problem-Solving:

Identify and resolve issues promptly, ensuring customer satisfaction.
Escalate more complex issues to higher-level support or appropriate departments when necessary.
Follow up with customers to ensure issues are fully resolved and their needs have been met.
Order Assistance:

Assist customers with orders, including tracking, returns, exchanges, and refunds.
Help customers navigate the website, complete purchases, and provide product recommendations when appropriate.
Product Knowledge:
Employment Type: Full-Time
Salary: $ 30.00 40.00 Per Hour

Job Tags

Hourly pay, Full time, Work from home,

Similar Jobs

Get It - Executive

Commercial Underwriter (Hybrid) - Remote | WFH Job at Get It - Executive

 ...from diverse professional backgroundsincluding banking, finance, insurance, and other analytical fieldsand provide the training, tools,...  .... Hybrid work schedule: three days in the office, two days remote. Why Join Us? This is an opportunity to grow with a team that... 

Sodexo

Dietitian Nutritionist Job at Sodexo

 ...Education in Nutrition and Dietetics (ACEND) Credentials Requirement: Meets eligibility requirements for Registered Dietitian Nutritionist (RD/RDN) by the Commission on Dietetic Registration (CDR) and will become registered within 120 days of hire. In some states... 

Autumn Woods Hospice

HOSPICE VOLUNTEER Job at Autumn Woods Hospice

Looking for friendly. smiley volunteers in the Dallas Metroplex area. Schedules are what you make it. Call (***) ***-**** for more information. No experience needed.Can choose from direct or non direct patient contact. Great job for seniors, college or high school. Activities... 

NTT America, Inc.

Advanced Technical Support Agent - Remote/Bilingual Job at NTT America, Inc.

 ...apply now.We are currently seeking a Advanced Technical Support Agent - Remote/Bilingual to join our team in San Antonio, Texas (US-TX),...  ...Technical Support Agent is responsible for providing telephone/email/chat and remote diagnostic technical support of hardware, systems,... 

HNTB

Roadway Engineer III Job at HNTB

 ...specifications. Responsible for development of discipline specific engineering project elements/deliverables such as reports, designs, and...  ...about Equal Opportunity Employer/Disability/Veteran Visa sponsorship is available for this position. #AJ #Highways Locations:...