Live Chat Representative Job at TEC accutite, South San Francisco, CA

T0NSc3RKR051MXBLZ2xIK2hncjFpdEVVTFE9PQ==
  • TEC accutite
  • South San Francisco, CA

Job Description

TEC is a vertically integrated petroleum industry engineering and construction services company. TEC offers Web based/ Online Compliance Solutions, engineering, testing and compliance, and construction services.

TEC Accutite has more than three decades of experience providing deep expertise, exceptional service and advanced technology solutions to customers in the Bay Area and across North America. Our singular focus is to provide customers solutions for all their fuel storage and environmental compliance needs.

The construction process is broken up into three distinct phases: Pre-construction/Pre-development, Construction, and Post Construction/Close Out. At Wonder Works, we pride ourselves on the quality of services we provide within each phase. Unlike other builders, we offer flexibility in Delivery Methods for all phases of the work. Each situation and phase is unique and in order to be successful one cannot always follow established paradigms. We can act as General Contractor, Design-Builder, Construction Manager and even Developer.


We are looking for a dynamic and customer-focused Live Chat Representative to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our customers through live chat, resolving their queries and issues efficiently. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Responsibilities:
• Engage with customers in real-time through live chat to provide support and assistance
• Resolve customer queries, complaints, and issues in a timely and professional manner
• Identify and escalate complex issues to the appropriate team or department
• Maintain accurate records of customer interactions and transactions
• Provide feedback and suggestions for improving the customer experience

Qualifications:
• High school diploma or equivalent
• Previous experience in customer service or a similar role
• Excellent communication skills, both written and verbal
• Ability to multitask and work under pressure
• Proficiency in typing and using live chat software

Skills:
• Strong problem-solving skills
• Empathy and patience when dealing with customers
• Ability to work independently and as part of a team
• Attention to detail and accuracy
• Flexibility to work in a fast-paced environment

Job Tags

For contractors, Remote job,

Similar Jobs

Southern Illinois Healthcare

Biomedical Engineering Technician II Job at Southern Illinois Healthcare

Biomedical Engineering Technician II Location United States : Current SIH employees need to apply for positions through our internal job portal. Log in to Workday to apply through the Jobs Hub. Position Summary ~ The Biomedical Technician (BMET) is responsible for... 

Qnity

Fire Safety and Emergency Preparedness Leader Job at Qnity

The **Fire Safety and Emergency Preparedness Leader** will network, coordinate and collaborate...  ...reports+ Knowledge of fire safety management systems for safeguarding facilities and...  ...navigating environments with people of all levels who are geographically and culturally... 

Cox Media Group

Managing Editor - WSB TV Job at Cox Media Group

 ...Location:GA-Atlanta Job Title: Managing Editor - WSB TV Position Overview WSB-TV in Atlanta is seeking a passionate newsroom...  ...as second-in-command in our newsroom, overseeing the day-to-day production of editorial content. This is an opportunity for a seasoned... 

A2I Enterprise, inc

Account Development & Sales Associate Job at A2I Enterprise, inc

 ...A2I Enterprise is a fast-growing business development firm dedicated to helping brands expand their reach and strengthen client relationships...  ...to break into business, marketing, or sales with hands-on training, mentorship, and a clear path to growth into leadership roles... 

Alabaster City Schools

Custodian - MVES - Apply 6/16/2025 Job at Alabaster City Schools

 ...Multiple Positions ALABASTER CITY SCHOOLS JOB DESCRIPTION JOB TITLE: CUSTODIAN QUALIFICATIONS: 1. Good general health. 2. Demonstrated aptitude for assigned responsibilities. 3. Such alternatives to the above qualification as the Board of Education...