Live Chat Representative Job at TEC accutite, South San Francisco, CA

T0NSc3RKR051MXBLZ2xIK2hncjFpdEVVTFE9PQ==
  • TEC accutite
  • South San Francisco, CA

Job Description

TEC is a vertically integrated petroleum industry engineering and construction services company. TEC offers Web based/ Online Compliance Solutions, engineering, testing and compliance, and construction services.

TEC Accutite has more than three decades of experience providing deep expertise, exceptional service and advanced technology solutions to customers in the Bay Area and across North America. Our singular focus is to provide customers solutions for all their fuel storage and environmental compliance needs.

The construction process is broken up into three distinct phases: Pre-construction/Pre-development, Construction, and Post Construction/Close Out. At Wonder Works, we pride ourselves on the quality of services we provide within each phase. Unlike other builders, we offer flexibility in Delivery Methods for all phases of the work. Each situation and phase is unique and in order to be successful one cannot always follow established paradigms. We can act as General Contractor, Design-Builder, Construction Manager and even Developer.


We are looking for a dynamic and customer-focused Live Chat Representative to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our customers through live chat, resolving their queries and issues efficiently. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Responsibilities:
• Engage with customers in real-time through live chat to provide support and assistance
• Resolve customer queries, complaints, and issues in a timely and professional manner
• Identify and escalate complex issues to the appropriate team or department
• Maintain accurate records of customer interactions and transactions
• Provide feedback and suggestions for improving the customer experience

Qualifications:
• High school diploma or equivalent
• Previous experience in customer service or a similar role
• Excellent communication skills, both written and verbal
• Ability to multitask and work under pressure
• Proficiency in typing and using live chat software

Skills:
• Strong problem-solving skills
• Empathy and patience when dealing with customers
• Ability to work independently and as part of a team
• Attention to detail and accuracy
• Flexibility to work in a fast-paced environment

Job Tags

For contractors, Remote job,

Similar Jobs

Revenue Cycle Coding Strategies, LLC

Business Analyst - Healthcare Analytics & RCM Job at Revenue Cycle Coding Strategies, LLC

 ...SCOPE/GENERAL PURPOSE OF JOB: Regents Health Resources is seeking a highly analytical and detail-oriented Business Analyst to support a range of healthcare consulting engagements. This individual will be responsible for conducting complex analyses including valuations... 

McDonald's/MRD, Inc.

McDonald's Crew Member-Jewel Lake Job at McDonald's/MRD, Inc.

McDonald's is now hiring energetic, motivated and experienced individuals. McDonald's is looking for people that would have open availability to include morning and day shifts, dinner, late night and weekend shifts. As a McDonald's Crew Member, you'll enjoy the benefits... 

Red Consulting & Recruitment, LLC

Mortgage Loan Officer Job at Red Consulting & Recruitment, LLC

 ...Mortgage Loan Officer (Full Time)*A pre-employment credit check will be performed on all qualified applicants.* The Mortgage Loan Officer will be responsible for receiving, reviewing, and evaluating consumer mortgage loan requests following a Fair Lending process... 

Tagaddod

Mobile Videographer/Reel Creator Job at Tagaddod

We are looking for a talented and creative Mobile Videographer/Reel Content Creator to join our team at Tagaddod. As a Mobile Videographer/Reel Content Creator, you will be responsible for filming and editing engaging and captivating videos for social media platforms. ...

CITGO Petroleum Corporation

LM Chemical Engineer Intern Job at CITGO Petroleum Corporation

 ...Corporation is a recognized leader in the refining industry and operates under the well-known CITGO brand. CITGO owns and operates three refineries located in Lake Charles, LA.; Lemont, IL.; and Corpus Christi, TX, and wholly and/or jointly owns 38 active terminals, six...