Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
The Opportunity
As part of the Design Engineering and Capabilities Services team you are expected to work in a managed services environment providing application support, with knowledge on IT Service Management (ITSM) process. As a Senior Associate you are responsible for analyzing complex problems, mentoring others, and maintaining top standards. You are expected to focus on building client relationships and developing a deeper understanding of the business context, while navigating increasingly complex situations and growing your personal brand and technical proficiency.
Responsibilities
- Providing application support in a managed services environment
- Utilizing knowledge of IT Service Management (ITSM) processes
- Analyzing complex problems and providing solutions
- Mentoring and guiding junior team members
- Maintaining exceptional standards in deliverables
- Building and nurturing client relationships
- Developing a deeper understanding of business contexts
- Navigating complex situations to deliver quality work
What You Must Have
- Bachelor's Degree
- 3 years of experience
What Sets You Apart
- Working in managed services environment providing application support
- Demonstrating experience with Java 8 or Python design and development
- Understanding complex customization and business process
- Demonstrating significant experience using Spring Boot and Spring Cloud
- Demonstrating experience building Microservices REST API
- Demonstrating experience with Knative, Docker, and container orchestration tools
- Demonstrating experience with Kafka and Apache NiFi
- Demonstrating experience with database design and query of Relational and NoSQL datastores
- Designing and developing large scale distributed data processing systems
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