Job Description

Job Description:

Joska Healthcare Solutions, a reputable home health agency based in Taunton, MA, is seeking a dedicated and detail-oriented Office Secretary/Administrative Assistant to join our dynamic team. This role is essential in supporting daily administrative operations, ensuring smooth communication, and maintaining an organized, efficient office environment. The ideal candidate will have strong administrative skills, be highly organized, and thrive in a fast-paced healthcare setting.

Key Responsibilities:

• Manage and direct incoming calls, emails, and correspondence professionally.
• Schedule patient appointments and coordinate calendars with field staff.
• Organize, maintain, and update office files, records, and agency databases accurately.
• Handle incoming and outgoing mail, faxes, and other communications efficiently.
• Assist in managing physician orders and ensure timely follow-up and processing.
• Prepare and organize paperwork for client visits, assessments, and staff meetings.
• Ensure compliance with company policies, state and federal regulations, and HIPAA guidelines.
• Communicate effectively with medical providers, patients, family members, and internal staff.
• Support office management functions such as supply inventory, data entry, and document preparation.
• Assist with hiring and recruitment processes, including posting job ads, screening candidates, and scheduling interviews.
• Perform other administrative duties as assigned by management to support the office’s daily operations.

Qualifications:

• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred).
• Prior experience in a home healthcare setting, administrative role, or as a medical assistant is preferred.
• Strong organizational and time-management skills with a keen attention to detail.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace.
• Ability to work independently and collaboratively within a team environment.
• Multilingual candidates are an added advantage.
• Knowledge of basic healthcare administrative procedures and HIPAA compliance is a plus.

Position Details:

Employment Type: Part-Time or Full-Time

Schedule: Flexible hours available for both part-time and full-time schedules.

How to Apply:

If you’re passionate about making a difference in healthcare and want to contribute to a supportive work environment, we’d love to hear from you! Please send your resume and a cover letter to joska@joskahealthcare.com.

Joska Healthcare Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Types: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift

Ability to Commute:

• Taunton, MA 02780 (Required)

Work Location: In person

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