Job Description

Requisition No: 852259 

Agency: Department of Law Enforcement

Working Title: OPS CRIMINAL JUSTICE INFO ANALYST I - 71900180

 Pay Plan: Temp

Position Number: 71900180 

Salary: 18.82/hour 

Posting Closing Date: 05/05/2025 

Total Compensation Estimator 

OPS CRIMINAL JUSTICE INFORMATION ANALYST I

CRIMINAL JUSTICE INFORMATION SERVICES

CRIME INFORMATION BUREAU/CRIMINAL HISTORY RECORD MAINTENANCE

**Open-Competitive Opportunity**

POSITION SUMMARY:

Under the direct supervision of the Manager I, the incumbent in this position is responsible for providing quality service to agencies and the general public as well as processing their requests. This position is responsible for performing criminal history queries in multiple criminal justice information systems to properly assist the customer. This position must meet and maintain FCIC/NCIC (Florida Crime Information Center/National Crime Information Center) certification as required and is responsible for maintaining the security and integrity of data housed within the department databases.

DUTIES & RESPONSIBILITIES:

Specific duties include:

• Providing service to local, state, and federal agencies and the general public by means of telephone and computer correspondence, or personal contact;
• Identifying deficient criminal history requests and forwarding to appropriate administrative staff members for processing;
• Gathering fingerprint cards or microfilm images needed for research purposes; 
• Reviewing and processing incoming requests from the general public and criminal justice agencies;
• Sorting and assigning incoming requests for processing as outlined in the Criminal History Record Maintenance (CHRM) operations manual;
• Monitoring incoming calls and emails and completing intake for those requiring processing;
• Performing criminal history searches in criminal justice information systems in order to provide assistance to customers; and
• Maintaining security and integrity of data housed within the department database.

KNOWLEDGE, SKILLS & ABILITIES:

• Knowledge of general office procedures and practices;
• Ability to record, collect, evaluate, and analyze data for accuracy and completeness;
• Ability to organize files, records and/or other materials;
• Ability to sort data alphabetically, numerically, and categorically;
• Ability to operate personal computers and other office equipment;
• Ability to read and interpret law enforcement data;
• Ability to plan, organize, and coordinate work assignments;
• Ability to communicate effectively verbally and in writing; and
• Ability to establish and maintain effective working relationship with others.

Note:   Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

BASE SALARY:

• $18.82/hour

HOW YOU WILL GROW:

FDLE recognizes the importance of growth and success while fostering a family-oriented work environment. We encourage our members to seek opportunities for professional growth through training, team building, and mentoring. Our four Fundamental Values of Service, Integrity, Respect and Quality will guide you as you embark on a lifelong career at FDLE.

OUR SALARY & OPS BENEFITS:

Starting hourly salary will be the minimum of the class pay range, unless otherwise dictated by FDLE’s pay policy. FDLE is a State of Florida Employer and offers a comprehensive OPS benefits package (ONLY available to OPS members who will be working 30 or more hours a week) , including:

• HMO and PPO health insurance options with premiums starting as low as $50 per month;
• $25,000 in automatic life insurance coverage;
• Tax deferred medical reimbursement account; and
• Multiple supplemental insurance options including: dental, vision, disability and more.

ABOUT OUR AGENCY:

The Florida Department of Law Enforcement (FDLE) employs more than 2,000 members statewide – either at headquarters in Tallahassee or in one of seven regional operations centers (ROCs). Our mission is to promote public safety and strengthen domestic security. for additional information about FDLE.

HIRING PROCESS:

You will be evaluated for this job based on your previous knowledge and experience. Additional reviews may be performed to screen for preferred qualifications, experience and education. Your qualifications will be based on knowledge, skills, and abilities and other elements relevant to this position supported by the information in your application. Qualifying questions will only be credited if verifiable by the information provided on your application including specifically required software/computer skills. You may be contacted to participate in a selection process which may consist of written exercises, work samples, skills tests, interviews, drug screen and fingerprinting. You may be notified by email to participate in a selection process. Failure to reply within a designated timeframe may exclude you from further consideration. Future vacancies may be filled from this position advertisement.

BACKGROUND:

FDLE requires an extensive background process of all recommended applicants. The elements of a background include: financial credit check, criminal history of applicant and applicant’s immediate family or roommates, personal references, employment and education verifications (which includes official transcript(s)), drug screen and fingerprinting. This information will be utilized to make the final hiring decision.

NOTES:

Preference will be given to current FDLE members who have satisfactorily completed at least six months of the probationary period for their current position.

REMINDERS:

1. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:  .
2. If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be cancelled, suspended, or deemed ineligible depending upon the date of your retirement. 

The State of Florida hires only U.S. citizens and lawfully authorized alien workers.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

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