Product Job at DOSS, San Francisco, CA

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  • DOSS
  • San Francisco, CA

Job Description

Note: This is not a "Product Manager" role. If you're looking for one of those jobs, look elsewhere -- seriously. Just please do me a favor and actually read the description before you apply.

What you'll do

  • Work alongside founders to perform solutions engineering and customer onboarding

  • Own ongoing customer support / building out our sustaining support functions

  • Identify holes in product surface area and synthesize the durable primitives that we need to build into Doss ARP

What you're good at

  • Working insanely hard

  • Rigorously detailed about what needs to get done -- and getting it done

  • Taking in a bunch of information without any prior context and building a composite understanding of what is going on

Tactically speaking...

  • This role is entirely about internalizing the businesses of our customers, trying to model them in Doss, and make a call on what we can, can't, should, and shouldn't be able do for them.

  • This often begins with "spelunking" through their data! If you love Excel, pivot tables, and you find data gymnastics to be very enjoyable, this job might be for you.

  • If SDRs are the thing that get customers into a sales pipeline, this role is the thing that gets them out of it.

About you

  • Scrappy: you take the fastest path to the best answer, without being told what to do.

  • High intensity: did I already mention that you should like working really hard?

  • Curious: our business is to understand other people's businesses. This should be endlessly interesting to you.

Job Tags

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