Job Description

Join AO South as a Remote Client Support Specialist!

Are you ready to take control of your career while making a real difference in the lives of working families? AO South is seeking passionate, driven, and customer-focused individuals to join our team as Remote Client Support Specialists. This role offers 100% remote flexibility, empowering you to achieve a work-life balance while enjoying limitless earning potential. If you’re looking for a rewarding career where your hard work is celebrated and you have the freedom to grow, this is the opportunity you’ve been waiting for.

Why AO South?

At AO South, we’re on a mission to protect every child and serve all working people , and we want YOU to be a part of that mission! Here’s what we offer to help you succeed:

What We Offer:

✨ Flexible Remote Work : Enjoy the freedom to work from anywhere, on your schedule. Achieve your goals while balancing your personal life.

🚀 Cutting-Edge Training : Stay at the forefront of the industry with our state-of-the-art virtual workshops and ongoing professional development.

💸 Weekly Pay & Performance Bonuses : Get rewarded for your hard work with weekly paychecks and generous performance-based bonuses.

🛡️ Comprehensive Benefits : Secure your future with life insurance policies, including accidental death benefits, and medical insurance reimbursement to support your well-being.

👩‍💼 Union Support : As a union-backed company, we ensure your voice is heard and your rights are protected.

🏆 Leadership Development : Participate in exclusive leadership conventions and conferences designed to accelerate your career growth.

🌎 Incentive Trips & Team Bonding : Earn exciting incentive trips and engage in team-building events that create lasting relationships and unforgettable experiences.

What We’re Looking For:

If you’re a self-starter who thrives in both independent and team environments, we want to hear from you! Ideal candidates will possess:

• Outstanding Communication Skills : Showcase active listening, effective problem-solving, and a strong ability to connect with clients.
• Adaptability & Tech-Savvy : Stay ahead of the curve with proficiency in tools like Google Drive, Zoom, and Windows.
• Detail-Oriented : Ensure accuracy in documentation and paperwork, because the details matter.
• Empathy : Exhibit compassion and understanding, delivering personalized solutions to clients’ needs.
• Sales or Customer Service Experience : While not required, previous experience is highly valued.
• Insurance Experience : A bonus, but we’ll provide all the training you need to thrive!

Your Day-to-Day:

As a Remote Client Support Specialist, you’ll be the friendly face (or voice) that guides clients through the process of securing their future. Your responsibilities will include:

📞 Warm Sales Calls : Engage with existing members from our extensive database, building trust and offering personalized solutions.

💼 Financial Needs Assessments : Understand clients’ unique financial situations and explain how our supplemental insurance products can protect their families.

🤝 Customer Service Excellence : Provide outstanding service every step of the way, from initial consultation to post-policy support.

📝 Post-Policy Support : Assist clients with policy reviews, beneficiary updates, and claims to ensure their continued peace of mind.

📋 Compliance & Integrity : Uphold all ethical standards and regulatory requirements, ensuring every interaction is professional and compliant.

Ready to Start Your Journey?

This is more than just a job – it’s a career path that empowers you to grow both personally and professionally. With a supportive team, unparalleled resources, and a mission-driven focus, AO South is the place where you can make an impact.

Important Note : Due to current regulations, we are only accepting applications from U.S. residents or citizens who are legally authorized to work in the United States.

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