Job Description

Job Title:   Quality Assurance Engineer

Department: Technology Operations Group

Location:   BILT - Global Brand Support Center, Grapevine, Texas 76051

Overview

BILT Incorporated is a fast-growing software-as-a-service company revolutionizing instructions and training for consumers and professional technicians alike. BILT creates official 3D Intelligent Instructions® for thousands of products from hundreds of innovative brands and hosts them on a free mobile app. Users can manipulate interactive animations on a touchscreen, providing superior training differentiator for products that require assembly, installation, maintenance, programming, or repair. BILT’s mission is to create an experience so enabling and empowering that it turns users into promoters of the brands we serve. Our award-winning mobile app provides voice, text, and animated guidance for assembly, installation, maintenance, and repair, serving consumers, professional technicians, and federal government clients. Our Global Brand Support Center is located in the Dallas-Ft. Worth metroplex between DFW airport and the Southlake Town Square.

About the Job

BILT is seeking a skilled Quality Assurance (QA) Engineer to join our team in Grapevine, Texas, to ensure the quality, security, and compliance of our mobile and spatial computing platforms (iOS, Android, visionOS). This role is critical to supporting federal contracts, requiring current U.S. citizenship and strict adherence to FedRAMP standards to ensure the reliability and security of our cloud-based solutions for government clients.

Responsibilities

• Testing web applications, mobile applications and Windows desktop applications
• Design, maintain, and execute manual and automated test cases.
• Create and manage test suites to cover new and existing functionality.
• Perform API testing, Mobile testing, functional testing, regression testing, and exploratory testing.
• Write clear, reproducible bug reports and work closely with developers to ensure timely fixes.
• Integrate and maintain automated tests in CI/CD pipelines.
• Collaborate with developers, product owners, and other QAs to ensure quality across all releases.
• Work in AWS-based environments for testing and validation.

Requirements

• Proven experience in manual and automated testing, including API testing.
• Ability to write and maintain automated tests (Selenium, Appium).
• Solid understanding of software QA methodologies, tools, and processes.
• Experience testing across web, mobile (iOS/Android), and Windows desktop apps.
• Familiarity with CI/CD tools
• Experience working in AWS-based environments.
• Strong communication skills for bug reporting and collaboration.

• Security testing experience
• Knowledge of accessibility testing standards.

Qualifications

• Education : Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field.
• Citizenship : Current U.S. citizenship required due to federal contract stipulations and FedRAMP compliance. Candidates must provide verifiable proof of citizenship (e.g., passport, birth certificate).
• Experience :
• 3+ years of experience in quality assurance, software testing, or related roles for mobile or web applications.
• Experience with 3D interactive content or augmented reality (AR) testing is a plus.
• Effective communication skills for cross-functional collaboration and conducting technical interviews.

Work Environment

• This role is based at BILT’s Global Brand Support Center in Grapevine, Texas, near DFW Airport and Southlake Town Square.
• Routine use of standard office equipment (computers, tablets, phones, email, and FedRAMP-compliant communication platforms like Microsoft Teams).
• Physical demands include prolonged computer use and occasional lifting of up to 25 pounds.
• Office hours: 8:30 AM–5:30 PM, Monday through Friday, with convenient parking and nearby amenities.
• Federal contract work may require coordination with government stakeholders and adherence to secure development practices.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

About BILT

BILT provides 3D Intelligent Instructions, creating and delivering interactive content for iOS, Android, and now turnkey guided work instructions for visionOS. The award-winning platform revolutionizes DIY experience as well as professional training and operational enablement. BILT is accessible, sustainable, and efficient.

At BILT, you will collaborate with a dynamic team of designers, developers, and product managers to deliver secure, innovative 3D interactive instructions for federal and commercial clients. Your expertise will enhance user experience, ensure compliance with federal security standards, and support mission-critical federal contracts, advancing BILT’s mission to revolutionize instructions and training. Join us in a collaborative, innovative environment where your skills drive global impact.

For more information go to: and submit a profile resume in our applicant tracking system.

*This position is located in the Grapevine Brand Support Center in Texas.

BILT is a veteran friendly company, and an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.

We do not accept unsolicited agency resumes. We will not pay fees to any third-party agency, outside recruiter or firm without a mutually agreed-upon contract and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes will be considered our property and will be processed accordingly.

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