We’re looking for someone passionate about using generative AI to drive smarter, faster, and more scalable customer interactions. You should be eager to jump in, execute quickly, and push the pace of innovation across our Customer Experience teams.
You will lead the design and implementation of AI-powered tools and workflows that improve our internal efficiency and elevate the experience we deliver to customers. This role requires someone who thrives in fast-paced environments, drives change proactively, and takes ownership from idea to impact.
If you’re someone who loves solving problems, exploring AI, and working cross-functionally, this could be a great fit.
Location: Poland (with willingness to adjust hours to allow for overlap with North American teams, ending between 6/7pm CEST)
Responsibilities:
Sample Initiatives
The Company: Mend.io offers an enterprise suite of application security tools designed to help organizations build and manage a mature, proactive AppSec program. Mend.io supports both developers and security teams by giving each team different, but complementary, tools to work with—enabling them to stop chasing vulnerabilities and start proactively managing application risk.
Our culture is open, inclusive, and engaging, and we work hard to foster a company where everyone feels valued. Mend is a company that lives by its values:
The Benefits: Mend.io lives out its employee-centric culture by providing comprehensive benefits to its employees:
Mend.io’s EEO Statement
Mend.io is an equal opportunity employer committed to encouraging and celebrating its diverse and inclusive workforce. We welcome all without regard to age, race, color, religion, gender identity and expression, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, citizenship, national origin, disability, military status, veteran status, political affiliation, or any other protected characteristics. All aspects of employment including hiring, training, advancement, and discipline will be solely based on merit and qualifications related to professional competence. Mend.io operates on a principle of mutual respect and acceptance, and every employee must follow Mend.io’s anti-harassment and anti-discrimination company policies.
Mend.io’s Diversity Commitment
At Mend.io, we believe bringing together diversity of experience and background creates a better place to work, a better product, and more opportunities to innovate. Mend.io is committed to doing its part to mend the equity gap, fostering a safe, inclusive environment to inspire and support employees to be their authentic selves and provide development opportunities for all.
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