Job Description

Are you looking for an exciting opportunity to support a dynamic sales team in providing exceptional service to our customers? As a Sales Support Specialist at Rentokil Initial, you will play a crucial role in facilitating sales processes and ensuring the highest level of customer satisfaction.

Your Responsibilities:

• Provide administrative support to the sales team, ensuring efficient workflow and execution of sales processes.

• Assist in preparing sales proposals, quotes, and contracts, ensuring accuracy and timeliness.

• Respond to customer inquiries and follow up on leads, delivering prompt and effective solutions.

• Maintain up-to-date customer records and sales activity in CRM systems.

• Collaborate with various departments to resolve customer issues and enhance service delivery.

• Support the sales team in achieving targets by analyzing sales data and providing reporting insights.

• Engage in continuous learning to improve sales processes and enhance customer engagement.

Requirements

Qualifications:

• Proven experience in sales support or a similar administrative role.
• Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Familiarity with CRM software (e.g., Salesforce) is preferred.
• Excellent organizational skills with the ability to prioritize tasks effectively.
• Strong written and verbal communication skills, with a focus on customer service.
• Detail-oriented with a proactive approach to problem-solving.
• A high level of professionalism and ability to work in a fast-paced environment.

Key Competencies:

• Team Collaboration: Ability to work effectively within a team to achieve common goals.
• Customer Focus: Commitment to delivering exceptional service to all customers.
• Analytical Skills: Ability to analyze data and derive actionable insights.
• Adaptability: Willingness to learn and adapt to changing business needs.

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