Job Description

Position: Salesforce Architect - 100% Remote
Contract Duration: 18 Months

Skills: Salesforce Architecture, Lightning, Salesforce Service cloud implemetaion

Job Description:

Client’s modernization, moving from Siebel to Salesforce
Solution architect- business facing role
Salesforce implementation
SFDC service cloud implementation

Technical:

Service Cloud Product Management and Solution Design Experience.
specifically, case page and call and chat integration across large scale implementation.
Migrations from Siebel systems.
Genesys Cloud experience is a plus.
Experience Cloud Product Management and Solution Design Experience.
Comfort with CRMA, Tableau and Analytics.
Functional Consultant experience.

Soft Skills:

Can manage a relationship-based environment with many competing priorities
Can cut through noise to get to the root of asks and drivers
Ability to balance driving work forward while handling executive pressure

Preferred qualifications:

To thrive in this role, you have experience deploying and maintaining cloud-based Salesforce CRM solutions, both Service Cloud & Experience Cloud, with hands-on involvement in the technical design of the capabilities to deliver products to market in an Agile environment.
The ideal candidate is versed in Salesforce product strategy, development, design, and rollout, with a penchant for user experience.
Experience with Salesforce CRM Analytics and Tableau to fully integrate the client and associate experience and drive data driven designs and outcomes

Job Tags

Contract work, Remote job,

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