Job Description

General Function

Provides expert judgment and analysis for the design, development, and implementation of complex computing systems. Technical expert in multiple highly specialized phases of software systems design and support. Formulates and designs specifications for the most complex operating software applications or modifies and maintains existing complex applications. Performs highly complex technical work applying skills in programming, systems design and software engineering. Work is performed with independence and initiative under the general supervision of the Enterprise IT Supervisor. Performance is reviewed through observations, conferences, reports and achievement of desired results.

Representative Duties

· Performs high-level project planning and management of hardware and software installations and upgrades

· Recommends technology solutions that will support and enhance the computing environment.

· Creates and implements policies for the use of computing environment.

· Provides instruction, direction, and reviews the work of other systems analysts.

· Defines functional and technical specifications for hardware and software.

· Researches and recommends new hardware and software technology approaches.

· Conducts complex problem diagnosis and provides resolution.

· Provides technical leadership for system administrators, system programmers, or others as assigned.

· Creates solutions through the use of one or more scripting languages.

· Performs other related duties as assigned.

Minimum Qualifications

Bachelor’s Degree from an accredited institution in Computer Science, Software.

Engineering or closely related field and five years of systems design experience.

Experience must include two years of systems design experience in a supervisory or lead capacity.

Extensive knowledge of infrastructure systems, application programming, and network connectivity.

ENVIRONMENT

Information Systems & Services supports over 10,000 desktop workstations. Software standards include but not limited to the latest Microsoft Office Suite Professional, Microsoft Exchange, Microsoft Outlook, productivity software applications and industry standard business applications.

A. Programming Languages and Tools

· SQL, MicroFocus Cobol, PHP, IBI- WebFocus, Oracle SQL ,PeopleTools, Peoplecode, PeopleSoft’s Query Tool, SQR, Business Objects and Crystal Reports, XML, HTML, JAVA, .NET, C#, ESRI Suite, and PowerShell Scripting.

B. Database Management Systems

· Oracle – 3 most recent versions

· MS SQL Server – 2 most recent versions

C. Operating Systems

· UNIX (AIX), LINUX (Redhat), Microsoft Windows 10 or higher, Microsoft Server 2008 or higher, VMWare, Industry Standard Load Balancer, Content Switches.

D. Network

TCP/IP & RFC standards & protocols, Cisco IOS, Cisco 7600 series and ASR 1K routers, OSPF and BGP, Catalyst 45XX - 65XX, Cisco 9000 series switches including multilayer switching, Juniper EX series switches, MX routers and SRX firewalls. Linux (DNS and network monitoring), ASA 5500-x firewalls, VPN (IPSEC and SSL), Wireless LAN controllers 5520s and Cisco Meraki SD-WAN, Solarwinds, Multicast, SNMP, VoIP, SIP, CME, Avaya 8700 Enterprise Series.Section 2, Specification / Scope of Services | Page 2

E. Email

· Microsoft Exchange – 2 most recent versions

· Industry Standard

· Filtering Appliance

F. Hardware

· IBM P9 series servers, Cisco and Dell server platforms, EMC, Cohesity, Pure, NetApp storage, and Citrix Netscaler load balancers.

G. Applications

· Financial, PeopleSoft HRMS, Inventory, Work Order, Wireless, Imaging, Workflow, Internet/Intranet, E-Commerce, Building Permits, Corrections, Utilities Water & Wastewater Billing, Medical/Health Services, Animal Services, Code Enforcement, GIS and Zoning.

H. Mobile Devices

· Android, Apple, Mobile Device Software (MDS)

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