Social Service Assistant Job at Peaks Healthcare Consulting, Casper, WY

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  • Peaks Healthcare Consulting
  • Casper, WY

Job Description

Position Summary:

The Social Services Assistant plays a vital role in enhancing the well-being of our residents by assisting with care planning, conducting assessments, supporting discharge processes, and acting as a liaison between families, agencies, and the care team. This position helps ensure that residents receive the emotional, social, and practical support needed for quality care and smooth transitions.

Key Responsibilities:

  • Attend and actively participate in interdisciplinary care conferences.
  • Perform ARD (Assessment Reference Date) assessments in compliance with regulatory standards.
  • Conduct routine departmental audits and assist in compliance tracking.
  • Provide case management services, ensuring residents’ needs are being met holistically.
  • Work closely with families, POAs (Powers of Attorney), and guardians to address concerns and communicate care plans.
  • Assist with discharge planning, coordination of services, and communication with external providers or agencies.
  • Set and coordinate appointments for care conferences and family meetings.
  • Support residents in submitting grievances and help mediate/resolve concerns respectfully and efficiently.
  • Advocate for residents' rights and needs within the social service system
  • Help residents connect with community resources and services, including food assistance, transportation, and mental health support
  • Maintain detailed and confidential documentation per state and federal regulations. Qualifications:
    • High school diploma or equivalent required; associate or bachelor’s degree in social work, human services, or a related field preferred.
    • Experience in a skilled nursing or long-term care setting preferred.
    • Strong interpersonal and communication skills, with the ability to work with a variety of people under sometimes sensitive circumstances.
    • Familiarity with MDS/ARD assessments and care conference protocols is a plus.
    • Compassionate, organized, and dedicated to quality resident care.

Benefits

  • Health, dental, and vision insurance (available for full-time and part-time employees)
  • Paid time off (PTO)
  • Supportive and caring work environment

Job Tags

Full time, Part time,

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