About Lumen
Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.
We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Sr Software Application Support Engineer is responsible for the availability, health, and support of production applications on midrange and in PaaS environments on-premises or cloud-based.
Application Monitoring and Standards: The engineer establishes and implements standards for monitoring production applications regarding availability, performance, workload, and infrastructure resilience in multi-cloud environments like AWS, Azure, and GCP.
Proactive Management and Troubleshooting: The role involves proactively managing day-to-day application health, addressing anomalies, leading analysis during outages, and troubleshooting incidents to minimize user impact and downtime.
Coordination and Process Improvement: The engineer collaborates with application development and infrastructure teams for upcoming releases, identifies monitoring and documentation needs, adheres to change management processes, and seeks process improvements.
Please review the responsibilities and requirements closely. This is a Production Software Support Engineer position not a Developer or Programmer.
This is a Work from Home position available from any US-based location. Shift is typical daytime business hours. Periodic 7x24 on-call support, some evening, and weekend work required.
Knowledge, Skills or Abilities:
Preferred
Education and Experience:
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges $82,969 - $110,625 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
Requisition #: 336889
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
...Exceptional restaurants and lounges, two golf courses, multiple tennis courts and more complete our offerings.Overview: The Residential Mentor will be responsible for monitoring our student-athletes and the residence dorms promoting a safe, secure, and healthy environment...
We are looking for Spanish Interpreters in AUGUSTA, GA 30909 for medical onsite (in person) appointments!The Requirements and Qualifications: Be fluent in both English and the target language. State Certified a plus Have strong verbal communication skills in both...
...Job#: 2067338 Job Description: Apex Systems is a world class technology services business that incorporates industry or insights and experience to deliver solutions that fulfill our clients digital visions. Apex has an opportunity for a AI Software Developer...
Job Details: Do you believe that if you change the beginning of a childs life you can change their whole story? At Foothills Montessori, we know the power of passionate educators when it comes to unleashing childrens potential. We are a community of educators who seek...
If youre looking to work for a company that improves the lives of others, invests in their employees, and provides a welcoming work... ...Helpers of N. & S.W. team. By providing care to our clients, our caregivers make a direct impact on helping seniors age in the comfort of...