Work Hours: 8AM - 4:30PM
7/23/2025
Play a critical role as the first point of contact for patients, families, and healthcare providers at South Peninsula Hospital.
HIGHLIGHTS:
Community-Centric: Pairing small town values with industry-leading standards, South Peninsula Hospital values and invests in our staff and deeply cares about our patients.
Benefits: South Peninsula Hospital provides industry-leading benefits, including Health/Dental/Vision Insurance with up to a $2000 HRA and generous PTO. Loan forgiveness and tuition reimbursement programs are available.
RESPONSIBILITIES
Operate a multi-line telephone switchboard to manage internal and external communications.
Promptly answer, screen, and direct incoming calls in a courteous and professional manner.
Provide general information and route inquiries to the appropriate departments or personnel.
Accurately relay messages and maintain contact directories.
Assist with emergency code calls and paging announcements as needed.
KNOWLEDGE AND EXPERIENCE:
High school diploma or equivalent required.
Previous experience in a call center, reception, or hospital communications role preferred.
Excellent verbal communication, listening, and customer service skills.
Proficiency in basic computer use and office equipment.
Strong multitasking abilities and attention to detail.
Professional phone etiquette and ability to remain calm in high-pressure situations.
Physical Requirements: Ability to sit or stand for extended periods and occasionally lift or stoop.
Ability to maintain confidentiality and professionalism at all times.
ENVIRONMENT:
The South Peninsula Hospital is a combined 22-bed Acute Care Critical Access Hospital and 28-bed Long Term Care facility located at the southern end of the Kenai Peninsula in South-Central Alaska. South Peninsula Hospital offers a welcoming and clean facility with a team-oriented atmosphere. The work involves moderate physical activity and occasional psychological stress, but is generally performed in a positive, supportive indoor setting.
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
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