Overview of the Role
We’re looking for a customer-focused Technical Support Representative, Tier 1 to join our growing Technical Support Team. In this role, you'll be the first line of contact for customers needing help with their wired or wireless networks. You'll troubleshoot basic issues, provide clear communication, and ensure a positive support experience while escalating more complex problems to Tier 2..
What You’ll Do
What You Bring
Why You’ll Love It Here
Who We Are
We’re revolutionizing hospitality tech—offering everything from DIRECTV and Wi-Fi to video surveillance and energy management. Named a Top Workplace and one of the Fastest Growing Companies in Utah, we’re proud of our people-first culture and commitment to innovation. If you're ready to grow your career in a company that values excellence, join us in shaping the future of hospitality technology.
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