Job Description
Description
If you are interested in this position, please apply on Twitch's Career site
About Us:
Twitch is the world's biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.
We're about community, inside and out. You'll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We're on a quest to empower live communities, so if this sounds good to you, see what we're up to on LinkedIn and X, and discover the projects we're solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.
About the Role:
As a User Experience Researcher, you will design and execute foundational, exploratory, and evaluative research, contributing to both Creator and Viewer experiences across Twitch. You will partner closely with senior researchers along the way and collaborate with product managers, UX designers, data scientists and engineers. You will report to the Director of UX Research within our Central Research Team.
You can work in San Francisco, CA; Irvine, CA; or Seattle, WA.
You Will
- Execute studies to help product teams identify user needs, evaluate concepts and prototypes, and gather feedback and iterate.
- Collaborate closely with other researchers and research management on study design and insight communication.
- Inform the product design and strategy of Twitch products by translating data into insights that have clear and actionable implications for product development
Perks
- Medical, Dental, Vision & Disability Insurance
- 401(k)
- Maternity & Parental Leave
- Flexible PTO
- Amazon Employee Discount
Basic Qualifications
- Experience with a variety of qualitative research methods, such as semi-structured interviews, usability studies, contextual inquiries, diary studies, and other approaches.
- Expertise in survey sampling, questionnaire design, and applied statistics for survey analysis.
- A thorough understanding of the product design and development process and how research informs different kinds of decisions.
- Familiarity with industry tools for moderated and unmoderated research, survey creation, and analytics.
Preferred Qualifications
- You have an advanced degree in Human Factors, Sociology, Anthropology, HCI, Ergonomics, or another related field.
- You already know a lot about online communities, online video, video games, or Twitch.
- Experience with data manipulation tools and statistical analysis packages (R/Python/Stata).
Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $72,900/year in our lowest geographic market up to $158,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Job Tags
Local area, Flexible hours,
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