Job Description

Qualifications:

• Experience:
  • Mid-level researcher (minimum 4-5 years of conducting UX research)
  • Proven track record of planning and running research, collaborating with other teams to uncover insights
  • Experience in qualitative research methods (e.g. in-depth interviews, concept testing, lab & remote usability testing)
  • Some experience in quantitative research methods (e.g. data analysis, success metrics, and surveying)
  • Experience in enterprise application product development is a plus
  • Required soft skills: self-starter, good communication + time management, proactive attitude, team-oriented, ability to juggle multiple tasks and prioritize accordingly, ability to learn new products quickly and work on multiple work-streams, ability to build rapport with multiple cross-functional partners and track leads
• Responsibilities:
  • Collaborating with track leads to define research goals
  • Developing a research approach and detailed study plan in collaboration with track leads
  • Writing research materials with little oversight, including plans, script, reports and sharing results (reports, presentations, etc.)
  • Facilitating research sessions and analyzing/synthesizing study data

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