Job Description

Responsibilities

Peraton is seeking a n AWS Software Engineer to join our team of qualified, diverse individuals. The ideal candidate will become part of Peraton’s Department of Homeland Security (DHS) Datacenter Consolidation and Cloud Optimization (DCCO) program providing Tier 3 support to the DHS Homeland Advanced Recognition Technology (HART) biometric system .  The Tier 3 team maintains the HART infrastructure by installing and configuring system software and hardware, monitoring system performance, resolving customer tickets within JIRA and supporting system incident troubleshooting calls .  Tier 3 members closely interact with the government customer to achieve system objectives , provide ticket updates, and system status updates .  Tier 3 members are expected to be on-call for a week at a time approximately 4 – 6 times a year . This role is entirely telework based with core hours between 9 am – 3 pm (EST) Monday – Friday; applicant must reside and perform all work within the United States .  

Day to Day Roles and Responsibilities:

• Remediate defects identified in root cause analyses to improve system performance

• Help develop, document, communicate, and enforce a network technology policy. 

• Be responsible for the installation and configuration of new software and hardware, including the server network, devices, and firewalls .  

• Be responsible for monitoring system performance, IT system operations and storage utilization . 

• Plan for necessary hardware or software upgrades to support system growth. 

• Manage user accounts and assets and assign and update security permissions on the network according to security policy. 

• Provide support with escalated help desk requests. 

• Perform typical system administrator activities. 

• Review systems performance logs to identify anomalies and troubleshoot issues. 

• Identify root cause and documenting troubleshooting steps to resolution. 

• Support active directory/LDAP, certificate services, network communications, and group policy and security compliance. 

• Provide Tier III support (problem/incident management). 

• Work independently and in team settings to achieve key project/program objectives and deliverables. 

• Provide on-call support for a week at a time: approximately 4 – 6 weeks per year. 

Qualifications

Basic Qualifications:

• High School diploma and 6 years of experience
• U.S. citizenship and the ability to obtain/ maintain a U.S. government agency level clearance (the DHS EOD, which you must have prior to starting) .
• 5 years of Information Technology Experience .
• Experience managing applications that use web services to manage queue-based message services
• Experience performing root cause analysis on multiple layers of complex software systems to identify and remediate defects, looking at data, requirements, and/or code.

Desired Qualifications:

• Bachelor of Science in Computer Science, Mathematics, or Related STEM field.
• Cloud Systems Administration experience; AWS certifications a PLUS
• Expert knowledge of RHEL, Windows, & other open-source technologies.
• Knowledge of OpenShift , Splunk , Ansible Automation Platform , Jenkins, JFrog , and similar toolsets
• Advanced knowledge and experience using the Java Message Service (JMS) API in conjunction with either the Apache ActiveMQ or IBM ActiveMQ message brokers .  
• A development background in Java and/or Golang

Program Technologies :

• AWS GovCloud (AWS Console)
• RedHat OpenShift
• Ansible and Docker containers
• Ansible Automation Platform
• Aurora AWS (PostgreSQL) database
• Gitlab and Jenkins pipeline
• CyberArk
• Splunk
• SonarQube
• Jenkins

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

Target Salary Range

$80,000 - $128,000. This represents the typical salary range for this position based on experience and other factors.

EEO

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

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