Customer Engagement Associate Job at Condor, Los Angeles, CA

T1NocnRKcU50RkZIamxMNGpnbnhoZEVa
  • Condor
  • Los Angeles, CA

Job Description

Are you looking for a rewarding challenge? We’re seeking a Customer Engagement Associate to join our reputable team! Our Customer Engagement Associates strive to make a difference in the community and are eager to shape the future. We have the privilege of working with government-funded initiatives that grant access to affordable wireless plans and devices for all. Maintaining connections with friends, family, doctors, and school is essential, and our Customer Engagement Associates serve as vital liaisons, bridging the gap between wireless providers and the community. If you’re looking for a meaningful career that’s more than a job, our Customer Engagement Associate role is for you!

Our Culture:

  • Energetic Environment: We thrive on positive energy and a can-do attitude which has secured our reputation as a top customer service and outreach firm.
  • Continuous Learning: Our workplace provides an environment that encourages personal and professional growth by offering tailored training programs and ensuring access to experienced mentors.
  • Diversity and Inclusion: We value diversity and create an inclusive atmosphere where every individual’s unique perspective is heard.
  • Team Functions: We regularly organize team events and activities that foster camaraderie and a sense of unity.
  • Passion for Impact: We are deeply passionate about making a meaningful impact in the community we serve and providing top-tier customer service.

Customer Engagement Associate Responsibilities:

  • Contribute to outreach initiatives and promote enrollment programs to potential customers by directly engaging with members of the community.
  • Support customers by providing information about enrollment prerequisites, processes, and available services.
  • Review and verify customer eligibility based on specific criteria, such as age, income, or enrollment prerequisites.
  • Ensure applications are input into our system correctly and the required supporting materials are provided.
  • Adhere to government compliance protocol and maintain professionalism at all times.
  • Collaborate with the Customer Engagement Associate team to evaluate the efficiency of enrollment programs and recommend enhancements as needed.

Customer Engagement Associate Qualifications:

  • High school diploma or equivalent preferred.
  • Previous background in sales, community outreach, or a customer-facing role.
  • Confident in engaging directly with community members and effectively presenting information to potential customers.
  • Passionate about helping others and eager to make a difference in the community.
  • Comfortable working independently or as part of a team.
  • Ability to work in a fast-paced environment.
  • Ability to work a flexible schedule as needed, including evenings and weekends.
 

This role is an entry level position with significant opportunities for advancement. Please note that the position requires travel to our onsite location.

 

#LI-Onsite

Job Tags

Full time, Flexible hours, Afternoon shift,

Similar Jobs

Kaiser Permanente

Data Science Master's Intern Job at Kaiser Permanente

2025 Summer Internship Program Location: This internship role is scheduled to be flexible. Please be prepared to spend part of your...  ...the development of intelligent applications by leveraging data science and machine learning techniques to address real-world challenges... 

Clayco

Project Manager Job at Clayco

 ..., institutional, and residential related building projects. The Role We Want You For The Project Manager will be based on the construction project site. In...  ...subcontractors. Maintain understanding of the Clayco/Owner contract. Oversee the submittal, change order, and pay... 

Avani Healthcare Staffing

Endoscopy Nurse Manager (13-Week Contract) - High-Pay Role Job at Avani Healthcare Staffing

 ...Nurse Manager Endoscopy Unit Location: Ithaca, NY Start Date: May 19, 2025 Schedule: Monday Friday | 8-Hour Day Shifts...  ...taxable $37.45/hour non-taxable stipend Weekly Gross Pay: $2,858.00 $1,360.00 taxable $1,498.00 stipend (Lodging... 

Hawthorne Lane

Team Executive Assistant/Office Coordinator Job at Hawthorne Lane

This mission-driven nonprofit is seeking an Executive Assistant/Office Coordinator to keep the wheels turning across a boutique organization. The ideal candidate is experienced in supporting executive-level leaders, is confident navigating Microsoft Office tools, excels... 

Western Fleet Services

CDL Class B Hazmat driver Night Shift Job Job at Western Fleet Services

CDL Class B Hazmat driver Night Shift JobImmediate opening Night Shift Fueler needed, Full time Hours are 5 PM to 3 AM for night shift Shift Diff paid for nights This job is refueling trucks and or heavy equipment with a class B tanker truckMust be a good safe...