📍 Location: Dallas, TX
💼 Full-time | In-Office/Remote Position
Join Our Team at Zoom Drain Dallas!
Are you a customer service professional looking for a career, not just a job? Do you enjoy helping people, solving problems, and making an impact? If so, Zoom Drain Dallas wants YOU to be part of our growing team!
As a Customer Service Representative (CSR) / Dispatcher , you’ll be the first point of contact for our customers—answering inquiries, scheduling service calls, and ensuring a smooth experience from start to finish.
🔹 Competitive Pay + Bonus Opportunities (for booked appointments & sales)
🔹 Career Growth & Advancement (we promote from within!)
🔹 Team-Oriented Culture (supportive, positive, and rewarding)
🔹 Company Gatherings & Recognition Programs (we celebrate wins!)
✅ Manage inbound calls & messages – Answer customer inquiries, schedule appointments, and respond to leads from platforms like Thumbtack, Yelp, and Angi.
✅ Coordinate dispatching – Assign jobs efficiently to technicians based on availability, location, and job urgency.
✅ Ensure top-notch customer experience – Address concerns with professionalism, provide solutions, and follow up to confirm satisfaction.
✅ Maintain accurate records – Log customer interactions and appointments in our CRM (experience with ServiceTitan is a plus but not required).
✅ Encourage customer reviews – Follow up after completed jobs to build our reputation.
✔ Customer-First Mindset – You love helping people and solving problems.
✔ Strong Communication Skills – You’re clear, professional, and friendly over the phone and in writing.
✔ Problem-Solving Abilities – You can think on your feet and provide solutions quickly.
✔ Organizational Skills – You can juggle multiple tasks without missing a beat.
✔ Tech-Savviness – Experience with CRM systems ( like ServiceTitan ) and social media marketing is a plus!
✔ Industry Experience – Prior experience in home services ( plumbing, HVAC, electrical, etc. ) is preferred.
📌 High school diploma or equivalent
📌 1-2 years of experience in customer service, dispatching, or client support
📌 Ability to handle customer concerns with professionalism and positivity
At Zoom Drain Dallas , we don’t just hire employees—we invest in careers. If you’re ready to grow with a company that values your skills and dedication, apply today!
...to work on your own and maintain productivity while managing your time effectively. - Comfort in basic computer functions, including... ...assistants nurses call center representatives and more, all working with us. Employment Type: Part-Time Salary: $ 19.00 24.00 Per Hour
...POSITION SUMMARY (**NOTE: This is not a medical billing position.) This position will be responsible for processing resident billing for Discovery Senior Living managed communities. Responsible for generating resident billing in a timely and accurate manner. ESSENTIAL...
...effort to learn all aspects of the business in the shortest possible time. BENEFITS* Profit Sharing/401(k) after continued... ...* Continuously practices good listening skills with customers, UPS Store team members, and leadership* Takes ownership of the customer...
...specializing in connecting exceptional talent to great career opportunities in the Architecture & Planning industry, is seeking an Interior Designer. CLIENT Our CLIENT is an award-winning full-service architecture and interiors firm based in Aspen + Carbondale,...
...Freelance Interior Decorator Wanted Upper East Side (East 70s) A recruiting agency owner is seeking a talented Freelance Interior Decorator to help transform a charming 2-bedroom apartment on the Upper East Side into a warm, stylish, and cohesive space. Project...