Documentation Specialist Job at Tricon Solutions, Springdale, PA

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  • Tricon Solutions
  • Springdale, PA

Job Description

Job Title: Documentation Specialist
Location: 125 Colfax Street Springdale, PA 15144
Duration: 1 year contract on W2


Position Overview :

We are seeking a detail-oriented and skilled Documentation Specialist to develop, maintain, and improve internal documentation, including Standard Operating Procedures (SOPs), quick reference guides, and visual aids. The ideal candidate will play a critical role in standardizing processes, supporting operational efficiency, and enhancing overall productivity across the organization.

Key Responsibilities :

  • Develop, write, and update clear, concise, and accurate internal documents such as SOPs, quick reference guides, and visual guides.
  • Collaborate with subject matter experts (SMEs) and operational teams to gather information and ensure documentation reflects current practices and compliance requirements.
  • Design visual aids, flowcharts, diagrams, and other graphical elements to complement written content and improve user comprehension.
  • Ensure all documentation adheres to company standards, branding guidelines, and regulatory requirements.
  • Organize and maintain a centralized repository for internal documents to facilitate easy access and version control.
  • Conduct regular reviews and updates of documentation to reflect process changes, improvements, or feedback from users.
  • Provide training or support to employees on how to use documentation effectively.
  • Identify opportunities to streamline documentation processes and improve clarity and usability.
  • Support cross-functional teams by providing documentation expertise during process improvement initiatives.

Qualifications :

  • Bachelor's degree in English, Technical Communication, Business Administration, or a related field preferred.
  • Proven experience in technical writing, documentation, or a similar role, preferably within an operational or manufacturing environment.
  • Strong ability to translate complex processes into clear, user-friendly documents.
  • Proficiency with documentation tools such as Microsoft Office Suite, Adobe Acrobat, Visio, or other diagramming software. Experience with content management systems (CMS) is a plus.
  • Excellent written and verbal communication skills.
  • Strong attention to detail and organizational skills.
  • Ability to work collaboratively with diverse teams and manage multiple projects simultaneously.
  • Familiarity with quality management systems (QMS) and regulatory standards relevant to the industry is advantageous.

Key Competencies:

  • Analytical thinking and problem-solving
  • Effective communication and interpersonal skills
  • Time management and prioritization
  • Adaptability and continuous improvement mindset
  • Visual communication and design skills

Work Environment:

  • This role typically operates in an office environment with occasional visits to operational areas as needed.
  • May require collaboration across multiple departments and remote teams.

 

Job Tags

Contract work, Work at office,

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