IT Technician / Network Administrator / Help Desk Technician Job at Logical Pros, Brentwood, TN

UGlodHNwQ0d0MTFHZ2xYL2dBanlodHdjSWc9PQ==
  • Logical Pros
  • Brentwood, TN

Job Description

Logical, LLC, a growing IT consulting company with Christian values, is seeking proactive IT Consultants/Network Administrators/Help Desk Technicians to join our dedicated team.

Primary Duties and Responsibilities:

• Installation, control, and maintenance of PCs, servers, and peripherals on/off-site.
• Manage and monitor customer WANs and LANs.
• Install new and maintain existing hardware and software.
• Respond to inquiries and requests for assistance from our customers regarding computer systems, telephones, and other electronic devices. Identify problems, troubleshoot, and provide miscellaneous support.
• Consult with customers and recommend computer hardware and software to enhance their operations.
• Assist with setting up backup hardware and software.
• Oversee regularly scheduled maintenance of various customer IT assets, including PCs, servers, and printers.
• Company vehicle, computer, and phone provided during work hours.

Job Requirements:

  • Knowledge of Microsoft Office, including Outlook, Word, and Excel.
  • Working knowledge of computer hardware, including PCs, servers (all modern versions), printers, routers, etc.
  • Familiarity with Microsoft Exchange and Microsoft 365, Active Directory, some Microsoft SQL Server, FTP protocols, QuickBooks, and other common software programs.
  • Report IT problems and issues to central dispatch for follow-up scheduling when necessary.
  • Provide complete details of all service calls, whether on or off-site, including hours worked, recommended changes, upgrades, and replacements.
  • Possess excellent verbal and written communication skills and communicate effectively with customers and employees.
  • Must maintain a neat appearance, be organized, and be able to multitask.
  • Proactive in finding and implementing support resolutions for all customers efficiently and professionally, while also being able to work independently when required.
  • Must be a team player, assisting other employees with troubleshooting and resolutions when necessary.
  • Must pass a drug screening and background security check before employment - no exceptions

Benefits:

  • Friendly and productive work environment
  • Paid time off
  • Paid holidays
  • Company-provided computer, cell phone, and tools vehicle (during work hours)
  • Health insurance options
  • Dental insurance options
  • Vision insurance options
  • Life insurance
  • 401K

Job Tags

Full time, Work at office,

Similar Jobs

Shift Robotics

Industrial Designer Job at Shift Robotics

 ...sitting in traffic. Help us advance the worlds fastest shoes by designing, prototyping, and testing reliable and innovative hardware....  ...informed on emerging design trends and techniques within the industry Requirements ~ Minimum 2 years of experience in product... 

TTM Technologies

Chemical Process Engineer Job at TTM Technologies

 ...manufacturer of technology solutions including engineered systems, radio frequency ("RF")...  ...Engineer will develop and improve plating and chemical processes for the production of printed...  ...efficient and performs at the optimum level of throughput and quality to meet... 

Symicor Group

Consumer Collections Manager - To $100K - Rockford, IL - Job # 3455 Job at Symicor Group

Consumer Collections Manager To $100K Rockford, IL Job # 3455Who We AreThe Symicor Group is a boutique talent acquisition firm based in Lincolnshire, IL & Rockport, TX. Our nationally unique value proposition centers around providing the very best available banking...

UNFI Canada

Order Selector @ UNFI Rocklin, CA - $23.25/hr (1:15PM Start, 4x10hrs) Job at UNFI Canada

 ...- earn more money for exceeding productivity goals. Incentives start at $.25 all the way up $7.50 per hour! Medical, dental, and vision...  ...as there may be times when direct supervision may not be immediately available. Experience Required: Minimum one year warehouse experience... 

Oregon Community Credit Union

Call Center Service Representative Job at Oregon Community Credit Union

 ...hour, with eligibility for incentive pay. Hours worked on Saturdays qualify for an additional $1 per hour. Spanish-speaking call center representatives who pass a...  ...a remote position, with work conducted from a home office. A quiet, secure space with minimal noise...