Live Chat Agent (Full-Time and Part-Time) - Remote Job at Dadeland Animal Hospital Inc, Washington DC

T2lSbHU1YU10VjFOZ1YzL2hRbjFnOWthS3c9PQ==
  • Dadeland Animal Hospital Inc
  • Washington DC

Job Description

We are looking for enthusiastic and customer-focused individuals to join our team as Live Chat Agents. In this role, you will provide real-time support to customers through online chat, ensuring an excellent customer experience by resolving inquiries efficiently and professionally. This is a remote position with both full-time and part-time opportunities available.

Key Responsibilities:
Customer Support: Engage with customers via live chat to address inquiries, resolve issues, and provide information about products or services.
Problem Solving: Identify customer needs quickly and deliver accurate and effective solutions.
Technical Assistance: Assist customers with technical support queries, including troubleshooting and navigating systems.
Documentation: Accurately document customer interactions and escalate issues when necessary.
Product Knowledge: Stay updated on company products, services, and policies to provide informed responses.
Team Collaboration: Work closely with other team members to improve service quality and share feedback for continuous improvement.

Qualifications:
Excellent written communication skills, with a focus on grammar, spelling, and clarity.
Strong typing skills with a minimum speed of [e.g., 40 WPM, if required].
Ability to handle multiple chat conversations simultaneously.
Customer service experience is preferred, but not required.
Proficiency in navigating online tools and systems.
Availability to work flexible hours, including evenings, weekends, and holidays as needed.

What We Offer:
Competitive hourly pay.
Flexible scheduling options (full-time and part-time).
Remote work environment.
Opportunities for career growth and skill development.
Paid training and ongoing support.

Join our team and become part of a dynamic and supportive environment where your contributions make a real impact on customer satisfaction.
Employment Type: Full-Time
Salary: $ 44.00 Per Hour

Job Tags

Hourly pay, Holiday work, Full time, Part time, Remote job, Flexible hours, Afternoon shift,

Similar Jobs

Dupre Logistics LLC

Area Fleet Maintenance Manager Job at Dupre Logistics LLC

Dupre Logistics is currently seeking an experienced Area Fleet Maintenance Manager to join our team in Channelview, TX.This key position is responsible for overseeing all maintenance activities within a designated area of the country, ensuring that Dupre equipment remains... 

lovemylifestyle

Business Development Manager - Part Time - Side Gig Venture - Pivot To A New Career Job at lovemylifestyle

 ...Work from wherever you choose your office to be and create your own schedule. Customize your work-life balance to fit your lifestyle. Part-Time Transition: ~ Start part-time whilst maintaining your current position and gradually pivot to your new career.... 

Pointwest Technologies Corp

Testing Coordinator Job at Pointwest Technologies Corp

 ...Testing Coordinator-- strictly onsite in Tallahassee, Florida If you are not in Tallahassee but willing to work there, please indicate...  ...)- Strong knowledge of System Integration Testing (SIT) and User Acceptance Testing (UAT)- Proficiency in Microsoft Office 365,... 

Assurity Transportation Solutions

Owner Operator CDL A Truck Driver Home Weekends Job at Assurity Transportation Solutions

 ...APPLY NOW! Have Your Amazing 2025! The sky's the limit! CDL A Owner Operator or fleet owner Position with great pay and home time...  ...freight, no touch to you ~ You can Pre-booked loads if you want ~ Driver referral bonuses Potential to earn way more!!... 

BYD

Supply Chain Analyst / Specialist / Coordinator Job at BYD

 ...Job Title: Supply Chain Analyst / Supply Chain Specialist / Supply Chain Coordinator Position Summary: We are seeking a detail-oriented and analytical Supply Chain Coordinator to optimize our supply chain operations, ensuring efficiency, cost-effectiveness, and seamless...