• Carries out management responsibilities including interviewing, hiring, training and developing partners; planning, assigning, and directing work; appraising performance, rewarding and disciplining partners; and scheduling, addressing complaints, and resolving problems.
• Reviews historical data to predict future sales from ads and promotions. Manages inventory using item management processes to ensure satisfactory in-stock levels. Reviews profit and loss, sales, shrink, and labor data; provides verbal or written summary to upper management regarding any related issues.
• Responsible for maintaining and improving sales performance, cash flow, public relations, product quality, and work standards.
• Frequently required to open/close the store. Ensures the store is presentable for the customer shopping experience; makes certain adequate staff is available; ensures safety, responsiveness, and fiscal management of cash and monetary assets.
• Enforces quality control and food safety standards throughout multiple departments and ensures dated products are stocked and rotated properly. Maintains cooler and freezer organization.
• Conducts store inspections and takes appropriate action to ensure store conditions adhere to Company standards.
• Reviews planograms and executes effective merchandising plans to increase sales through displays, store layouts, and category management promotions. Ensures price and signage accuracy.
• Develops and implements initiatives and strategies for loss prevention and shrink reduction.
• Plans short-term strategic objectives aligned with supporting banner strategies, anticipates problems, and revises plans to account for changing circumstances.
• Assists in the direction of store operations and management of operating expenses to maximize cash flow, EBITDA, sales, gross margin, and net profit.
• Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures related to equipment handling, accident prevention, and occupational job practices.
• Displays exemplary customer service and acts as a role model for partners; enforces customer engagement standards by greeting customers, answering questions, and responding to customer complaints. SKILLS AND EDUCATION Knowledge, Skills and Abilities:
• Intermediate knowledge of retail grocery store operations.
• Intermediate knowledge of WFM (Workforce Management).
• Basic understanding of Company checkout policies and procedures.
• Basic knowledge and compliance of state laws regarding the sale of alcohol, tobacco, and lottery, as applicable. BROOKSHIRE GROCERY COMPANY CONFIDENTIAL PAGE 2
• Basic knowledge of anti-money laundering and other government regulations relating to monetary transactions.
• Basic knowledge of cash register.
• Basic knowledge of on-site fuel station procedures, if applicable.
• Basic knowledge of SAP for reporting purposes.
• Basic mathematical skills.
• Ability to lead and motivate others.
• Ability to effectively communicate (in written and verbal form) with customers and partners.
• Ability to remain professional and courteous with customers at all times.
• Ability to organize, prioritize, and manage time.
• Ability to prepare reports and business correspondence.
• Ability to carry out short-term strategic objectives aligned with Company initiatives.
• Ability to multi-task and work in a fast-paced environment.
• Ability to evaluate partner performance and make corrections as needed, in a tactful manner.
• Ability to maintain confidentiality regarding sensitive information.
• Ability to learn new technology systems, methods and processes.
• Ability to perform basic Microsoft Office functions.
• Ability to safely work with sharp objects such as knives, box cutters, etc.
• Ability to operate manual or electric pallet jack.
• Ability to work 46-48 hours each week with variable shifts including nights, weekends, and holidays. Education, Experience and Qualifications:
• Minimum 18 years of age required.
• Associates Degree in related field and two or more years of related experience; or an equivalent combination of experience and/or higher education required.
• Must obtain Health Insurance Portability and Accountability Act (HIPAA) certification through Company LEARN program within 2 weeks of starting in role.
• Must obtain Tobacco/Alcohol certification (TABC/LACT/AATC) through Company LEARN program within 2 weeks of starting in role where applicable.
• Must obtain Manager Food Safety certification through Company LEARN program within 2 weeks of starting in role.
• Must obtain Anti-Money Laundering (AML) certification through Company LEARN program within 2 weeks of starting in role.
• Must complete Fuel Operator C training through Company LEARN program. PHYSICAL DEMANDS AND WORK ENVIRONMENT Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Physical Demands:
• Continuously required to use close vision, distance vision, depth perception or the ability to focus.
• Continuously required to stand or walk.
• Continuously required to talk and hear.
• Frequently required to use hands for reaching, touching or handling.
• Frequently required to use fine finger movements (ex. sorting and typing).
• Frequently required to bend, kneel or squat.
• Frequently required to push, pull, maneuver or lift objects up to 40 lbs.
• Occasionally required to push, pull, maneuver or lift objects up to 75 lbs.
• Attendance at work is required. Work Context and Environment:
• Work is generally performed in a retail store. • Occasionally exposed to outside temperatures and weather.
• Occasionally exposed to extreme cold conditions (non-weather). BROOKSHIRE GROCERY COMPANY CONFIDENTIAL • Occasionally exposed to extreme heat conditions (non-weather).
• Occasionally exposed to wet, slippery or damp conditions.
• Occasionally exposed to cleaning agents.
• Quiet to moderate noise level.

Brookshire Grocery Co. was founded on Sept. 1, 1928, when Wood T. Brookshire opened the Company's first store in downtown Tyler, Texas. Throughout our 90-year history, BGC has remained deeply committed to serving our customers and communities.BGC is a family business based in Tyler, Texas, and currently operates more than 180 stores in three states - Texas, Louisiana, Arkansas, and Oklahoma - with three distribution centers and a corporate office. Customers who enter our stores can expect to find a great variety of quality fresh products and our friendly employee-partners who embody our core values and are happy to help.