About Us:
We are a leading provider of financial technology solutions, specializing in remote deposit capture, image capture SDKs, fraud prevention, and compliance tools. We work with banks and financial institutions to deliver secure, innovative services that drive success.
Position Overview:
We are seeking a Support Agent to join our growing team. This role is ideal for someone who thrives in a fast-paced environment, enjoys working directly with customers, and brings a positive, energetic approach to their daily interactions. You will be the first point of contact for users needing assistance, and your ability to build rapport and deliver exceptional service will be key to your success.
Office Location:
Minnetonka, MN*
*This position requires the candidate to work from the office.
Responsibilities:
Provide first-line support via email, phone, and chat for our software solutions.
Troubleshoot technical issues and escalate when appropriate.
Communicate clearly and professionally with users at all technical levels.
Document support cases accurately and thoroughly.
Collaborate with internal teams to ensure a seamless customer experience.
Maintain a proactive, solution-oriented attitude when handling support inquiries.
Required Qualifications:
1+ years of experience in a customer support or helpdesk role.
Excellent communication skills, both written and verbal.
Strong interpersonal skills, with the ability to build friendly and effective relationships with users.
Tech-savvy with the ability to quickly learn and explain new software applications.
Highly organized with strong attention to detail.
A naturally enthusiastic and approachable demeanor is a plus.
...Disqualifiers Candidates are evaluated on a case-by-case basis. Ohio Revised Code 737.052 precludes appointment for individuals with felony convictions. For further details, contact the Fairfield Police Department. An Equal Opportunity Employer. Employment Type:...
...Safepoint Insurance is a Property & Casualty insurance carrier headquartered in Tampa, FL seeking experienced Personal Lines Underwriters... ..., PTO, Parental Leave, and others) Company Paid Holidays Health Insurance Dental Insurance Vison Insurance Short and Long...
...SCI Public Trust/Other Required: None Job Family: Cyber Security Job Qualifications: Skills: Computer Systems, Linux,... ...Windows, Server Administration Certifications: None Experience: 5 + years of related experience US Citizenship Required...
...As a Host or Hostess, you will be responsible for greeting guests and seating them promptly, cheerfully and courteously. Duties of this position include, seating guests, answering the phone, taking, entering and packaging To-Go orders. Responsibilities Greeting, seating...
...Education in Nutrition and Dietetics (ACEND) Credentials Requirement: Meets eligibility requirements for Registered Dietitian Nutritionist (RD/RDN) by the Commission on Dietetic Registration (CDR) and will become registered within 120 days of hire. In some states...