Looking for experienced Customer Support Representatives who are willing to work during weekends!
Schedule: 5 days/week – Thursday to Monday, 3:00–8:00 PM UK time
Business Overview: Rental Business in UK
Key Responsibilities:
-Answer incoming customer phone calls during shift hours
-Provide fluent, friendly, and confident phone support in English
-Send property access and check-in instructions via email and WhatsApp
-Respond to customer enquiries across WhatsApp and email in a timely and helpful manner
-Update or review simple spreadsheet logs related to bookings or communications
-Coordinate and escalate any complex issues to the internal team if needed
Tools & Platforms:
-Guesty (property booking and management system – training provided)
-WhatsApp (business messaging and customer support)
-Gmail / Email Client
-Basic Spreadsheets (Google Sheets or Excel)
-Phone line or app (diverted calls – setup to be discussed)
Qualifications:
-Fluent English (spoken and written)
-Comfortable handling phone support and live chats
-Strong attention to detail and clear communicator
-Prior customer service experience (at least 1-2 years)
-Basic understanding of spreadsheets (editing, filtering, simple formatting)
-Reliable internet connection and quiet workspace
-Able to use own phone for WhatsApp (business number setup can be discussed)
Technical Requirements:
• USB Headset with Noise Cancellation feature
• Working Webcam
• Computer with at least 1.8 GHz processor and at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps cable connection
• Backup Internet Service Speed: at least 10 Mbps
Benefits:
• 100% permanent Work-From-Home
• Health Insurance (HMO)
• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay
...of Samer Habbas Inc. PC. The Law Offices of Samer Habbas & Associates, PC is looking for an innovative and results-driven Social Media Manager to join our marketing team. In this role, you will be responsible for creating and executing our social media strategy in...
Dental Assistant Full-Time (No Experience Needed) - Flagstaff Dentistry 4 Kids ****Competitive Hourly Rate Plus Monthly Bonus Potential of up to $500****~Do you have a background in customer service and are looking to expand your skills?~Are you hardworking, dependable...
...our communities. JOB PURPOSE The scope of the Manager, Health and Safety, role will cover the Americas Retail and Corporate Offices... ...HR team on the global Wellbeing programme and other occupational health issues. Complete/advise on person specific assessments...
...favorites like Fir & Pine , Riverside Cafe, and Peet's Coffee. At SSP America, our Baristas have the important role of preparing, serving, and... ...working in quick service restaurants, coffee or tea shops, or fast casual restaurant concepts, youll fit in on our...
...regularly on PST or CST business hours RankPay is looking for a pay-per-click advertising specialist to join our digital marketing team on a part-time contractor (1099) basis. This role is ideal for someone who thrive behind the scene executing Google Ads, Meta Ads, and...