UX Researcher Job at Axiom Technology Group, Washington DC

T2lsb3M1Q0h0bGhQaDEzMmhRMzFoTjBZS1E9PQ==
  • Axiom Technology Group
  • Washington DC

Job Description

Senior User Experience Researcher

Location preference ( Seattle, San Jose)

The opportunity

As a Senior User Experience Researcher, you will join the Office of the CIO, UX Center of Excellence (UX CoE) organization, focusing on employee facing products and tools. The UX CoE organization is tasked with enabling Adobe's global workforce to collaborate, innovate and be productive from anywhere.

The Senior UX Researcher (UXR) consults with stakeholders to understand business problems and scopes, evaluate information from multiple sources, and create informed recommendations for research methodology to impact solutions. The UXR creates the right study design for the business need, partners with multidisciplinary Adobe teams, and leverages Infuse, our design thinking framework, to ensure digital workplace solutions keep user needs at the forefront. The ideal candidate would be able to clearly understand and influence the business goals, workplace tools and collaborate with both design and technical partners to ensure employee needs stay at the forefront of solutions, empowering a global force of Adobe employees to do their best work.

What you'll do:

  • Uncover user experience goals, needs, and priorities, and deliver actionable research that impacts solutions, coordinate multiple projects to completion, and drive adoption of user experience practices in the organization.
  • Run research studies from start to finish, including; developing a realistic research plan and materials, coordinating study launches, and analyzing & synthesizing data into actionable insights. (Studies might range from qualitative moderated in-depth inquiries or semi-structured interviews, to usability testing and analysis, to quantitative baseline and benchmarking studies, or large scale survey design depending on business goals)
  • Assess a project's scope, determine appropriate research and study questions, and identify appropriate methods, clearly communicating reasoning to the approach.
  • Advocate for employees by articulating research findings and product ideas through clear and insightful presentations and work directly with design and technical teams to realize the recommendations.
  • Proactively engage with multiple project stakeholders, including product managers, engineers, and designers to define research methodology.
  • Work with cross-functional partners to drive consensus across teams and advocate solutions that balance the needs of our users with our business goals, advocating for employees across Adobe.

What you need to succeed:

You're an experienced researcher who has a passion for employee experiences, ensuring we support connection, reduce friction and understand & advocate for employees needs and ways of working.

  • Significant hands-on research experience, with at least some experience applying research in an industry setting.
  • Mastery in a broad range of mixed methods (qualitative and quantitative) research, their tradeoffs and best application of methods within time constraints, and ability to explain rationale for each method.
  • Ability to analyze insights and articulate recommendations that impact digital solutions.
  • An understanding of the technology development cycles and can time research to have maximum impact.
  • Strong organizational, planning, and time management skills.
  • Excellent collaboration & communication skills with the ability to clearly articulate a problem space, sometimes in various ways to meet the needs of different recipients.
  • Experience using remote research tools ( like UserZoom, UserTesting, Maze, Miro etc .)
  • Flexible schedule to facilitate meetings across international time zones (crucially: spanning California to Europe time zones).

Additional skills which are of interest:

  • An advanced degree in psychology, human-computer interaction (HCI) anthropology, data science, cognitive science or a related field.
  • Familiarity with or interest in Information Technology (IT) services, enterprise technologies, SaaS or digital workplace platforms.
    • Experience working in or with technology services or IT organizations.
  • Familiarity working with any of the following tools would be helpful: Adobe AEM, Adobe Sign, Adobe Workfront, Microsoft Dynamics and Power Apps, ServiceNow, Jira

Job Tags

Full time, Part time, Internship, Seasonal work, Remote job, Flexible hours,

Similar Jobs

Dignity Health

Phlebotomist Job at Dignity Health

 ...Required:**+ Valid CA Phlebotomy License+ Valid CA Driver's License+ Six months training in a clinical laboratory or one year experience in a reference laboratory and/or recent externship with the hiring facility+ Must demonstrate the ability to handle people in diverse... 

University of Miami

Cardio Catheterization Technician 2 (U) - Cath Lab - Full Time Job at University of Miami

 ...for a faculty or staff position using the Career worklet, please review this tip sheet . Up to $7,500 Sign-on Bonus The Cath Lab Technologist II (U) performs a variety of technical and supportive patient care tasks to assist physicians in performing complex invasive... 

Community Health Systems

EVS Lead Job at Community Health Systems

**This is a Full-time, Varied Shift, EVS Lead position supporting Sahuarita Hospital!****_+ Shift Differential for Night/Evening Shifts!_**Supervises and coordinates the activities of personnel engaged in housekeeping activities.**Position Qualifications/Minimum Requirements... 

Caltrans District 3

Crime analyst Job at Caltrans District 3

 ...Job Posting: Crime Analyst II Department of Justice JC-467678 Crime Analyst II CRIME ANALYST II $5,087.00 - $6,570.00 per Month Final Filing Date: 4/18/2025 Application Methods: Electronic (Using your CalCareer Account) By Mail Drop-off Print... 

European Wax Center

Wax Specialist - Waxer/ Licensed Esthetician Job at European Wax Center

 ...Job details: Full-time / Part-time Qualifications License: Esthetician License (Required) Wax Specialist/Licensed Esthetician: Our fast-paced, waxing center is looking to add to our dynamic team! Our mission is to make our fabulous guests feel gorgeous and...